Decoratietakken.nl - Beliënberkdijk 21
4.6/5
★
based on 8 reviews
Contact Decoratietakken.nl
Address : | Beliënberkdijk 21, 5712 SE Someren, Netherlands |
Phone : | 📞 +979 |
Postal code : | 5712 |
Website : | https://www.decoratietakken.nl/ |
Categories : | |
City : | Someren |
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M Nt on Google
★ ★ ★ ★ ★ Besteld kunst kersenbloesem takken
Net echt , met mooie kleur wit, stevige takken
Super goed verzonden en onbeschadigd aangekomen in een echte platte bloemen doos , goed vast geplakt in t midden
Vlot geleverd
Ordered art cherry blossom branches
Just like real, with beautiful color white, sturdy branches
Shipped very well and arrived undamaged in a real flat flower box, well glued in the middle
Delivered quickly
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Zahirovic on Google
★ ★ ★ ★ ★ Beste Frans,
Poos geleden 2 mooie ghostwood takken besteld. Na het leveren was het niet wat ik wou. Voor mijn doeleinde verschillen ze te veel van elkaar. Uiteraard snap ik dat het natuurproducten zijn en van elkaar verschillen, dat is het risico wat ik zelf neem.
Met de gedachte, ik bestel er nog wel één, een mail gestuurd. Ter verduidelijking een foto met de vraag of je nog iets vergelijkbaars qua dikte en afweking hebt. Vervolgens verliep de communicatie moeizaam en hoorde ik niks totdat ik er zelf achteraan ging.
Misschien is het een idee om iemand in te huren om de klantenservice te runnen. Ik vind jouw responses waardeloos en niet klantvriendelijk (waarschijnlijk zal je als reactie hierop beter je best doen). Ik kan me volledig vinden in de andere lage reviews.
Dear French,
Ordered 2 beautiful ghostwood branches a while ago. After delivery it was not what I wanted. They are too different from each other for my purpose. Of course I understand that they are natural products and that they differ from each other, that is the risk I take myself.
With the thought, I'll order another one, sent an email. To clarify, a photo with the question whether you have something comparable in terms of thickness and deviation. Then communication was difficult and I heard nothing until I went after it myself.
It might be an idea to hire someone to run customer service. I find your responses worthless and not customer-friendly (probably you will do your best in response to this). I completely agree with the other low reviews.
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Hendrik Schokker on Google
★ ★ ★ ★ ★ Via de mail een bestelling geplaatst voor wat boomstammen.
Aanvankelijk hoorde ik na betaling lange tijd niks. Uiteindelijk toch nog goed opgepakt door decoratietakken.nl en de stammen zijn daarna snel geleverd. Ze zien er goed uit, zoals op de foto's. Ook zijn de stammen mooi vlak gezaagd waardoor het makkelijk wordt er een (boeken)kast van te maken.
Communicatie ging niet helemaal lekker maar mooie producten, aanrader.
Edit: lang geduurd maar eindelijk de kast af, heel blij met het eindresultaat. Heb eikenhouten planken van 18 mm dik gebruikt en alles inclusief stammen in de houtolie gezet. Heb alles blind kunnen bevestigen tussen een betonwand en gipswand in. Best blij met het eindresultaat, heel fijn ook dat de stammen perfect vlak zijn gezaagd waardoor ik niks hoefde te corrigeren met waterpas.
Placed an order via email for some logs.
Initially I heard nothing after payment for a long time. In the end, it was still well taken care of by decorationtaks.nl and the logs were delivered quickly afterwards. They look good, as in the pictures. The logs are also nicely flat, making it easy to turn them into a (book)case.
Communication did not go well, but beautiful products, recommended.
Edit: took a long time but finally finished the cabinet, very happy with the end result. Have used oak planks of 18 mm thick and put everything including logs in the wood oil. I was able to blindly fix everything between a concrete wall and plaster wall. Pretty happy with the end result, very nice that the logs were sawn perfectly flat, so I didn't have to correct anything with a spirit level.
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Tanja Pielstroom on Google
★ ★ ★ ★ ★ Ik was, voor mijn nieuwe hobby, op zoek naar olijftakken. Zo kwam ik op deze site terecht. Goede recensies en goede prijs, dus besteld. De tak is groot en ik kon er takjes afknippen om meer kruikjes te vullen. Ze zijn niet van echt te onderscheiden. Veel olijven er aan. Echt een aanrader. Ook de verzending was prima en goed verpakt.
I was looking for olive branches for my new hobby. That's how I ended up on this site. Good reviews and good price, so ordered. The branch is large and I was able to cut twigs off it to fill more jars. They are indistinguishable from real ones. Lots of olives on it. Really recommended. Shipping was also excellent and well packaged.
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Thijs Theunissen on Google
★ ★ ★ ★ ★ Meerdere punten:
- Trapleuning gekocht: zeer tevreden
- Kleine houtshijven 15 - 35cm doorsnede: 90 % naar tevredenheid
- Grote houtschijf: 1 gekocht, helaas niet bruikbaar door kloof.
Ik gebruik het voor pyrografie. Met te grote kloven heb ik er niets aan. Helaas geen optie tot 'kloofvrije selectie'. Dus voor grote houtschijven zou ik deze webshop afraden. Hoe kleiner de schijf, hoe kleiner de kans op beschadiging. Voor een tafeltje zou mij een kloof niet uitmaken, wel zo gaaf juist.
Houtschijven worden los in een doos vervoerd, zonder beschermend papier/folie of iets dergelijks. Veel schors van de schijven beschadigd dus tijdens vervoer. Klein puntje van aandacht, aangezien dit juist zo mooi is aan de schijven.
Multiple points:
- Bought banister: very satisfied
- Small logs 15 - 35 cm in diameter: 90% satisfactory
- Large wood slice: 1 bought, unfortunately not usable due to gap.
I use it for pyrography. It's no use to me with gaps that are too big. Unfortunately no option for 'gap-free selection'. So for large wood discs I would not recommend this webshop. The smaller the drive, the less chance of damage. A gap wouldn't matter to me for a table, but it's so cool.
Wood discs are shipped loose in a box, without protective paper/foil or the like. Much of the bark of the discs was damaged during transport. Small point of attention, since this is so beautiful about the discs.
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Ahmad on Google
★ ★ ★ ★ ★ Terrible experience!
I have ordered something on Tuesday and they told me they will deliver the product on Friday! Friday I called and they said we deliver today but they said we don't know the time! We were waiting the whole day and nothing came, we contacted them many times and finally late in the afternoon someone picked up the phone but she said she doesn't know. I've received a text msg afterwards that I'm in the car....! ( I guess meaning don't call us) No clue what does it mean! After 3 emails they finally said we send out on Monday!!! No apology no excuse no explanation. I have received another email saying that don't order with us anymore, all other customers are happy and you are the only unhappy one!
So binnen 2 dagen geleverd is a joke!
Very rude! Unprofessional and unreliable! Maybe they are good in cutting trees, though!
Rest of the story...
After they threaten me that if I'm not happy and I keep sending email they will cancel my order, I wrote them that I paid for the product and I want my product to be delivered. Guess what!! They canceled my product because they are not happy! Normal businesses try to keep their customers happy, and here they try to keep themselves happy!
Lets hope I receive the money back!
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Pien van der Kamp on Google
★ ★ ★ ★ ★ Very happy with the beautiful new banister we ordered. We have the straight untreated branch which looks absolutely gorgeous with the black metal brackets in contrast. Very high quality. Would highly recommend! Only down was that we had to wait quite long for our order, but it was worth it in the end. :)
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Sara Bevans on Google
★ ★ ★ ★ ★ I will give a 2-star rating. Although " a natural material" and hard to find two matching branches, what this company advertised was not what they sold. One branch I received was puny in comparison to the other. I paid 60 EUR with shipping for two "branches' and four pathetic pieces of string...you can't consider this rope. I expressed my dissatisfaction with, presumably, both owners, and they were equally unprofessional. In a very unfriendly manner they suggested I send the branch back (I guess at my expense), and they would reimburse me. I simply inquired if they would exchange one of the branches; I didn't want my money back; I wanted 2 of something similar to what they advertised. Anyhow, I learned my lesson.
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