Dental365 Spoed Tandarts Rotterdam - Dr. Molewaterplein 30
4.6/5
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based on 8 reviews
Contact Dental365 Spoed Tandarts Rotterdam
Address : | Dr. Molewaterplein 30, 3015 GD Rotterdam, Netherlands |
Phone : | π +87 |
Postal code : | 3015 |
Website : | https://dental365.nl/spoed-tandarts/rotterdam/ |
Categories : | |
City : | Rotterdam |
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Anna Goracz on Google
β β β β β The website states there are weekend and evening charges (after 18:00) applicable which you would be informed about when making an appointment. I was not informed about these while making the appointment or any time prior payment. On my receipt I recognized I was charged extra for both the weekend and evening eventhough my appointment was at 17:50.
I had an hour waiting time split between the waiting room and the dentist chair, where I wasn't adressed in any way until 18:50. So I had plenty of time to say my prayers but at the end I didn't recieve any treatments other than an x-ray, it took under 10 minutes and I was charged β¬85.
Edit: Dental365 reached out to me and were very helpful in resolving misunderstandings.
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MrRoberto969 on Google
β β β β β Very satisfied, they've resolved my few days "via Crucis " in less than half hour. Staff very gentle and professional. Thanks a lot.
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Seda Bal on Google
β β β β β I was going to ask a very simple question to the urgent dentist on the weekend and he got angry and said "I ask the questions, you don't question me!" (Btw I didn't even ask a single question before this for him to act like that)
And at the end, it turned out after the x-ray that the problem in my tooth was related with the issue he didn't let me to ask. So I was right. Maybe if he let me to ask, he would check the other tooth accordingly and there would be no x-ray needed.
I really don't understand this kind of rude attitudes just for no reason.
I didn't come there as urgent on the weekend just for fun and to question dentists.
I came because I had severe pain and concern.
No rude attitude like this was needed.
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Nuha Elzubeir on Google
β β β β β Making the appointment was easy, they were welcoming and friendly at the reception and my Dr. managed to ease my nerves throughout. I may not be scared of the dentist anymore, thanks to Dental 365!
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Keisha He on Google
β β β β β I intended to remove my wisdom teeth, I do not have dientist and found this place via online search, mainly because its in my neighborhood. Surprisingly, the consultant appointment has been made within 3 hours and helped by the receptionist Claudia through the whole process, who is super kind, informative, humorous, speaks English very well. The dientists I have met are very infomrative and friendly. Very nice experience at Dental365 EMC.
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Marie on Google
β β β β β I am very happy with the service I received. The procedure was clearly explained. The dentist was gentle and anesthetics worked well for me. They speak English really well and all staff is very friendly. I can only recommend!
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Fiona Julia on Google
β β β β β I went there to get my wisdom tooth removed and everything was fine. Then two days later I was in strong pain and was in contact with the dentist and they told me to go back and have a look at it. They did quickly look at it and said its fine and nothing needs to be done. When I go to checkout they tell me since they only had a quick look and didnβt do anything I don't need to pay anything. That was end of October - In February it starts. They send me a bill stating I need to pay since I didnβt come to my appoint - which obviously is NOT true. I have sent multiple emails only one of them was replied to, asking for more info. After i provided the info needed - nothing comes back. I have called, they said they will call back - nothing. Today I recieved another bill stating they will charge me even more due to non payment?! How come they can keep sending bills but don't reply to my emails? This is harassment!
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Esi Boni-Morkla on Google
β β β β β I received an amazing treatment from the team and the warm reception from Claudia was awesome. I was however not happy about my referral outside the facility and even the city for my dental surgery. I expected the process to start and end with them but I was told they were fully booked.
I suggest you get more surgeons so clients can enjoy the complete sweetness of your care.
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