Douglas - Waldenlaan 202
4.1/5
★
based on 8 reviews
Contact Douglas
| Address : | Waldenlaan 202, 1093 NH Amsterdam, Netherlands |
| Phone : | 📞 +77 |
| Postal code : | 1093 |
| Website : | http://www.douglas.nl/douglas/perfumery/info.html%3Fcode%3D0110%26division%3D0023 |
| Categories : | |
| City : | Amsterdam |
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Majid Kh on Google
★ ★ ★ ★ ★ The lady in charge was extremely patient and helpful.
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Abdalla Elmedny on Google
★ ★ ★ ★ ★ Very friendly staff, also great location! Its in a fairly new shopping center.
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Melissa Kerson on Google
★ ★ ★ ★ ★ I have tried to buy something here three different times and failed, because there is no staff available to help me. I don't mean that they are tied up with another customer, I mean I literally can't find anyone that works there.
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Ian Hoffman on Google
★ ★ ★ ★ ★ After requesting the price of a product, as my product was not priced at the biotherm stand and I had misread the advertizing window, I was told off rudely. Shocking! service.
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Bilal Tayyab on Google
★ ★ ★ ★ ★ Staff didn't bother while i was looking for the brand which i was interested in. However they don't have all the brands in stock. I couldn't find Armaf en Ferrari red.
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Mariem Lady General on Google
★ ★ ★ ★ ★ A few weeks ago I went back to Douglas Oostpoort as the clinique product I had bought didn't work as it should. Employee Christina really helped me out, she was kind and understanding in her service. Thanks for having such lovely personell!
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Hopsa on Google
★ ★ ★ ★ ★ Terrible. I was „helped“ by a lazy, rude, blonde princess. I was so flabbergasted that I let everything happen. Incredible. I will not avoid that shop but visit again. Prepared and ready to make her day.
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Tav M on Google
★ ★ ★ ★ ★ Terrible customer experience.Entered store on a Saturday, no one welcomed me even though there was only 1 other customer. I asked for a specific foundation, they said: 'We don't carry that brand, you are better off taking your chip card and going to another Douglas'. I was first of all disgusted by this reply. I'm guess because my Dutch accent was foreign I was socially profiled. Then I briefly said I was looking for a gift for my sister, they didn't help me any further or take the time to help me navigate. Thwre was a Dutch lady that came in after me and she was helped. If I didn't need a gift at that moment I would have left. The 2 blonde ladies that worked Saturday 12/02/2022 at this location should not be working here! If Douglas cares anything about their customers they should consider laying these 2 ladies off. Summary: Terrible customer service and Social Profiling.
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