Feedback Company - Jaarbeursplein 6

Als je een bedrijf dat op feedbackcompany staat bij andere review sites op zoekt zul je direct zien dat bij feedbackcompany altijd de score enorm hoog uit komt. Een negatieve review word op hold gezet, en verdwijnt negen van de tien keer in het niets. Malafide bedrijf! Altijd elders kijken voor reviews en NOOIT feedbackcompany. Hoop dat jullie vroeg of laat opgeschort worden.

Hallo Feedback Company, Sinds dit jaar ben ik klant bij jullie onder het bedrijfsnaam FrontICT. Helaas is er sinds jullie grote Back Office update een bug (issue) geconstateerd, hierdoor worden de klanten reviews die op het Feedback Company platform zijn geplaatst niet opgenomen in de Google Shopping Ratings. De betreffende bug (issue) is sinds september gaande en wordt volgens The Feedback Company veroorzaakt doordat de push niet goed wordt ontvangen door Google. Ik begrijp dat er hard aan gewerkt wordt om deze bug z.s.m. op te lossen. De bug bestaat al een geruime maand en er wordt niet door jullie gecommuniceerd per mail, op jullie website of Twitter over de voortgang van deze bugfix. Aangezien jullie één van de weinige officiële Google Review Partners zijn, is deze bug toch best zuur. Kortom: Wanneer wordt deze ernstige bug opgelost? Is het nog een kwestie van dagen? maanden? of jaren? Alvast bedankt voor jullie antwoord op mijn vraag. Met vriendelijke groet, FrontICT Calvin

Super service!

Super platform

Great!

This is a shady business. A scam. They collude with different companies. When you write a negative review for, say company X, they share the review and your email address with company X. They have no concern for safety, security and privacy of their clients. Do not do business with this company or even use it. Edit: The company X that I had wrote a review about, obtained my email from Feedback Company. They wrote me a threatening email. Does Feedback Company supports such aggressive goons in favor of individual customers? If I tell you this, would you remove that business from your website? Of course not, because underneath all of your legal talk in your reply, you only care about profit at any cost, even at the cost of safety of customers.

As a client , we have agree to take service from #feedbackcompany ( established in Holland ) on March 2019 . We done all that they request to publish feedback questions to our clients to control our quality . The #feedbackcompany didn t make a nice work and only they send 20 invitations to our clients between hundreds. We ask to the company many times for a information but they reply mails very late .Immediatly we requested to cansel our membership and erase our data . Even we request (written and on phone ) many times to cansel our membership ; the company keeps sending us new invoices for the service we never get . We didn t take any service from this system . No one see , No one made a comment . And about a mount they are climing for the 117€ payment for nothing , and the way that they clim the payment is treaty . ( Unless you make payment , we will give yous invoice to Omnicas colletcition agency in Breda ) Even we have no idea who are they and we send many mails to learn about it . After that much mail someone replied finnaly . Today we told them to make payment then we will complain , we take our answer after our calls to Feedback Company . Today we made their payment and send them email and take the confirmation . We are surprised for such a way to take money from their clients for useless service . Becareful while you are trying to get ideas for your quality from your clients if you don t want to throw your money to the rubish bin as we are . ? We have all mails , payment prof and all the rest details . We can share all details if nessasary #feedbackcompany

Feedback Company has a very questionable business model: they have no interest to serve consumers and are paid by their clients, which are companies that want to achieve high satisfaction scores so that visitors think they have a good reputation. They will make sure that you as a company with not a perfect reputation, will still be able to get a good reputation. Thanks to Feedback Company's T&C's, or 'house-rules' , they will delay or remove negative consumer feedback, report it to the company in question, which puts consumers trying to post honest negative reviews in a massive disadvantage.