Gelato Cafe Dolce Vita - Klanderij 19

De Koffie is hier goed te doen. Samen met mijn vrouw hier ook wat gegeten Lichtelijk teleurstelling. We hadden bijde een broodje beenham besteld, met pindasaus Alleen leek het een broodje pindasaus met beenham. En de beenham zelf was gewoon broodbeleg. Hoop de volgende keer verbetering ?

Sehr lecker, sehr freundliche Bedienung und zügig. Preis-Leistung stimmt. Wir konnten hier gut entspannen. Demnächst kommen wir wieder!

We kwamen voor cappuccino met taart. Helaas komt de koffie uit een standaard koffieautomaat en niet gemaakt door een espressomachine zoals iedere koffiezaak en restaurant tegenwoordig heeft. Je verwacht van een “Italiaanse” ijszaak dat ze goede koffie leveren. Nu komen ze niet verder dan cappuccino zoals de Ikea ze ook maakt. Dit is een gemiste kans en daar moeten ze zich eigenlijk voor schamen. Dat geldt ook voor de taart. We hadden aardbeientaart, die ronduit slecht was, een typisch fabrieks gebakje. Waarom doet deze zaak niet meer zijn best om de klant kwaliteit te leveren? Ik kom hier dus nooit weer tenzij….

Nice place for a coffee or lunch. Good service. The food is mediocre, looks poor, as you can see, I had the bread with brie. Taste is okay

Never in my life have I had such bad service, nothing came on time meaning the orders were a complete mess, items we ordered didn't even come. The waitress/petulant child that served our group had the most discussing attitude I have ever had to deal with. I first tried to talk to her about these problems and all I received was a blank look of she did not care at all. When our visit was at its end I asked for the bill, she decided to just tell me the price and I said that isn't good enough I wanted to see an actual printed bill. When this arrived it was wrong as I suspected, I then tried to further my complaint as at this point I had clearly had enough. The extraordinarily arrogant waitress accused me of screaming instead of talking the first time I tried to complain (I have never been so insulted in my life) after she made this accusation I simply instructed her take a breath stop talking and bring me her manager. She then told me the manager was over there as she pointed towards the serving station, I simply told her to bring the manager to me. This didn't happen. The manager clearly could not be bothered and sent just another member of staff that did not in anyway have the ability or rank to deal with our complaint as he had to keep running back to the service station. No real offer of Compensation other than another item of which we were not prepared to wait any longer was given and our complaint was in no way cared about of satisfactory concluded. At the end of our complaint I requested the details of the waitress for my complaint to the Head office, but as suspected it was refused a long with the recipt for our purchase. This is not how anyone should be treated so my advise is stay away from this business, find one that values their customers!!

Sat at table for 15 minutes and watched 3 other tables arrive after us being served before us. We indicated to the waitress and she indicated to wait. We left without even ordering. I will not return.

Perfect place to sit and relax and take a break from shopping

We went there to get some coffee. The coffee was nice, but nothing out of the ordinary. Very nice outside inside terrace!