Heeren van de Wijn Groothandel - Francis Baconstraat 5A
4.6/5
★
based on 8 reviews
Contact Heeren van de Wijn Groothandel
| Address : | Francis Baconstraat 5A, 6718 XA Ede, Netherlands |
| Phone : | 📞 +89 |
| Postal code : | 6718 |
| Website : | http://www.heerenvandewijn.nl/ |
| Categories : | |
| City : | Ede |
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sinne lev Govers on Google
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Bistro Bar Ivory on Google
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Menno Krabbendam on Google
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Peter Souverijn on Google
★ ★ ★ ★ ★ Heeren en meisjes van wijn
 Gentlemen and girls of wine
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Ruud Kok on Google
★ ★ ★ ★ ★ Teleurgesteld. Na een leuk pakket met 6 verschillende wijnen uitgekozen te hebben in wat op de site nota bene de categorie 'kerstgeschenken' heet, mocht ik deze afhalen bij de groothandel in Ede. Maar tot onze verbazing was er van enige vorm van geschenkverpakking absoluut geen sprake. De 6 wijnen waren in een willekeurige doos gedaan, en daar moesten we het maar mee doen. Niet zo leuk geven natuurlijk.. Jammer.
Disappointed. After choosing a nice package with 6 different wines in what is called the 'Christmas gifts' category on the site, I was allowed to pick it up at the wholesaler in Ede. But to our surprise, there was absolutely no gift wrap of any kind. The 6 wines were put in a random box, and we had to settle for that. Not so nice of course .. Too bad.
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Michiel Haarman on Google
★ ★ ★ ★ ★ Top klantenservice, persoonlijke behandeling. Bij vertraagde levering omdat de voorraad tijdelijk onvoldoende was, kleine attentie gekregen voor ongemak. Zeer gewaardeerd.
Top customer service, personal treatment. In case of delayed delivery because the stock was temporarily insufficient, received a small attention for inconvenience. Much appreciated.
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Frans West on Google
★ ★ ★ ★ ★ Hartelijke ontvangst, deskundig advies, prima levering.
Warm welcome, expert advice, excellent delivery.
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Marissa Lewis on Google
★ ★ ★ ★ ★ I ordered several bottles of wine for an extended weekend getaway in a holiday park near Hoge Veluwe. My partner and I were celebrating our anniversary and therefore wanted to order a nicer selection of wines than what would be available at the supermarket.
The quality of the wine itself was fantastic, but what stood out even more was the outstanding level of customer service! There was a miscommunication about the delivery date but after a quick phone call to clear up the confusion, the team at Heeren van de Wijn hand-delivered our order right away.
I was very pleasantly surprised, as I'd been bracing myself for the standard "It's not possible, sorry" response given with a tone of complete indifference. Other companies in the Netherlands could learn a lot from Heeren van de Wijn in terms of building loyalty with customers and treating them with compassion and respect.
I felt very taken care of and will absolutely order from them again! Thank you for going above and beyond and saving our anniversary weekend :)
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