Het Zwarte Fietsenplan Oostelijke eilanden - Czaar Peterstraat 14
3.5/5
★
based on 8 reviews
Fietsenwinkel Oostelijke Eilanden - Amsterdam | Het Zwarte Fietsenplan - Hetzwartefietsenplan.com
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Contact Het Zwarte Fietsenplan Oostelijke eilanden
| Address : | Czaar Peterstraat 14, 1018 PR Amsterdam, Netherlands |
| Phone : | 📞 +8799 |
| Postal code : | 1018 |
| Website : | https://www.hetzwartefietsenplan.com/content/70-oostelijke-eilanden |
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| City : | Amsterdam |
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Steve Ball on Google
★ ★ ★ ★ ★ I had a customer experience in the store that wasn't so great but the company's customer service team resolved the issue quickly, so overall I would say that the company brand stood behind its values of good service.
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Katharina Marbach on Google
★ ★ ★ ★ ★ On the pricier side but their customer service is friendly and repair service excellent. My bike was fixed within a day. Also, they have a free station where you can pump up your bike tires
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Maximus Stroganoff on Google
★ ★ ★ ★ ★ I had a very bad experience with these guys. I bought a bicycle and first they assembled a wrong color, so I had to come back another day. Then they did not install back holder on it and said I have to pay extra 25€ for it because it was not included though this bicycle always comes with it if you buy from any other place. Then they promised to install it for free but when I came to pick it up they said they can not give it for free anymore. So all in all sneaky extra fees and unfriendly customer service.
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Dutch Rodg' on Google
★ ★ ★ ★ ★ My chopper bike has complex Schram 5 gears. Sometimes, when people kick over my bike for instance, those gears are completely messed up. And to me they're to complex to reset. So I went here to see if they could help out. And they did. Not like 'pick your bike up next week' but almost immediately! I only had to wait a bit. And they didn't charge me anything! That's what I call service! Nice shop too. Lots of bikes to choose from if you are looking for one. From very ugly and modern to nice cool vintage looking. And their opening hours are great, until 8pm during the week and 7pm on Saturday. Nice.
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Koos Klooster on Google
★ ★ ★ ★ ★ Not sure how the low star reviews had that experience. I have walked in many about 3 times now with issues for my gears and brakes, all three times the fixed the issue within 10 minutes and without any charge.
Yesterday had my flat tire fixed, brought it in late afternoon friday and it was ready sunday afternoon, for 12.50. Also they don't push a sale when looking for a new bike and test drive whatever bike you want. Yes, it is usually a busy shop but the service more than makes up for it in my opinion.
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Alexandra Dubois on Google
★ ★ ★ ★ ★ Good and timely service! Fixed everything that was needed. In general this chain is a bit more expensive, but they are very professional.
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Johanna Schneider on Google
★ ★ ★ ★ ★ After their price offer I went to another store to get a comparison: this store charged 2ce as much as the other repair shop and I would have to wait 1 week for a repair. Definitely overpriced, unfriendly and slow!
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Justin Li on Google
★ ★ ★ ★ ★ We have been in several times to service our Urban Arrow (not purchased there) and each time we do, the service is quick and reasonably priced. On one or two occasions they even fixed minor issues for free on the spot. We were hesitant after reading some of the negative reviews but we've only ever had positive experiences.
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