Immigration and Naturalisation Service (IND) - Rijnstraat 8
2.4/5
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based on 8 reviews
Contact Immigration and Naturalisation Service (IND)
| Address : | Rijnstraat 8, 2515 XP Den Haag, Netherlands |
| Phone : | ๐ +88 |
| Postal code : | 2515 |
| Website : | http://www.ind.nl/ |
| Categories : | |
| City : | Den Haag |
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Sameh Elgendy on Google
โ โ โ โ โ 50 minutes waiting on the line to ask a question. I get eventually disconnected and no one tries to call back.
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LOKUM PUSKEVICIUS on Google
โ โ โ โ โ very friendly and helpful stuff. so neat and clean areas
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James Labelle on Google
โ โ โ โ โ This is an extremely unprofessional, biased, and politically driven organization. It seems that unelected and unqualified personnel are in charge of immigration policy in the Netherlands. I was admitted to a top tier mater's program at Leiden University in the Hague but the IND rejected my entry to the Netherlands. Pathetic. Especially Mr Abbas, a disgrace to the Dutch
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Alper Kahramanoglu on Google
โ โ โ โ โ Seriously, how long do I need to wait for someone to pick up the phone?? I waited 60 minutes and the phone hung up one me. I had to wait an additional 50 minutes but no one picked up the phone. Making an appointment is also a drag. I need someone to inform me about several processes which are unclear to me. But I cannot reach out to anyone.
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Widya Iswarani on Google
โ โ โ โ โ IND cancelled my biometric appointment and said that everything was fine, but then 20 days later told me that my photo couldn't be used (just after I called. no letter, no call, nothing in mijn IND). 13 days later told me that my name is too long. waited 7 weeks already just to get my new residence card printed. the information centre is ALTIJD DRUK, even at 9 am sharp in the morning. they keep using corona period as their excuses, while the reality is they are just unprofessional. VERY VERY DISAPPOINTING SERVICE. worst service I have ever experienced in The Netherlands.
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Chirlmin Joo on Google
โ โ โ โ โ I visit here every five years to renew my permit. I find the people there very friendly on each visit.
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Shirin Alex on Google
โ โ โ โ โ Horrible! Waited 3 months to pick up my new residence permit. And two days before my appointment date they cancel without any notification and the next available date is only after 4 weeks. This is so frustrating since I needed my permit to travel. And when I tried reaching them by call, it says due to circumstances they can not answer my call.
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LosT4088 on Google
โ โ โ โ โ Very bad. The communication via email is pointless. In the application form they write an email and then you call them they say we don't have such an email. The payment procedure is another mass. Poor guys can't use a website so we can pay using our credit card and instead use a bank. They make billion mistakes as well not sending confirmation letters not receiving payments. Overall 0 out of 5
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