Intercodam B.V. - Amstel 135
3.9/5
★
based on 8 reviews
Contact Intercodam B.V.
| Address : | Amstel 135, 1018 EN Amsterdam, Netherlands |
| Phone : | 📞 + |
| Postal code : | 1018 |
| Website : | https://www.intercodam.com/vestigingen-intercodam/ |
| Categories : | |
| City : | Amsterdam |
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J.S on Google
★ ★ ★ ★ ★ Mooi spullen en ze zijn snel met de offerte.
Helaas na een aanbetaling houd te communicatie totaal op.
Meerdere keren probeer ik contact op te nemen om de rest van de factuur te ontvangen zodat ik deze kan voldoen.
Maar tot opheden nog steeds geen reactie.
1dag na deze review gelijk contact gehad
Gelukkig is het gelijk opgelost.
Communicatie is belangrijk niet alleen tijdens het verkoop van een product maar ook in de aftersales!
 Nice stuff and they are quick with the quotation.
Unfortunately after a deposit the communication stops completely.
Several times I try to contact you to receive the rest of the invoice so that I can pay it.
But still no response.
1 day after this review had contact
Fortunately, it is resolved immediately.
Communication is important not only during the sale of a product but also in after sales!
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Ruro Efue on Google
★ ★ ★ ★ ★ Great products, dreadful customer service.
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Lekutano on Google
★ ★ ★ ★ ★ Great experience, everything went as expected and promised. No complains
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Martijn van Schieveen on Google
★ ★ ★ ★ ★ Costly, careless place. We’ve lost a couple of thousand euros here after ordering standard tiles that we were forced to return. Sales manager Jose Vilten didn’t want to hear about any sort of settlement and said easily: can’t do anything, I have to be strict. Fat loss and zero customer care, don’t even think about going here!
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Mark Langendorf on Google
★ ★ ★ ★ ★ If you want a high end bathroom this is the place to cone. Wonderful selection of materials
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Sherali Karimov on Google
★ ★ ★ ★ ★ Extremely disappointing follow through.
The sales experience is nice. They promise the world!
Then your dates will be very late (by several weeks), the stuff you ordered will be wrong sizes and materials. All the while - they will ignore your calls and emails and not follow up with you.
On top of that - they are well overpriced.
I do not recommend them at all!!
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sven groeneveld on Google
★ ★ ★ ★ ★ My visit today was the 2nd day in a row! As a customer I like space and I got that both days. As soon as I needed help I requested the assurance and was helped immediately. Was able to take samples without any need for leaving my details. Looking forward to go back and order the products needed!
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Scott on Google
★ ★ ★ ★ ★ Horrible customer service, especially after you buy. As first time home renovators we went here for advise on tiles for our bathroom. We ended up with tiles that are too thin to handle without damaging, have different size than the other tiles we ordered and have an unexpected color. Customer service provides no solution and take weeks and weeks of reminding to get a response. Zero interest in happy customer. This is not how you build a trust based relation. Would never buy again.
They do have a nice showroom so would recommend to go here for inspiration and order somewhere else!! (like de Tegelfirma, very good experience there!!)
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