J. de Jong vets - Commandeurslaan 1

Nice and good vets. Listening ear, takes time and thinks along. Patience and warm to their patients. I really recommend them.

This vet is quite expensive. Two weeks ago I went to another vet with a seriously ill dog. Veterinarian de Jong has handed over her file and she is doing very well at the moment. She is a completely different dog in her behavior than the dog she always was. I am very shocked by comments in her file. She is described several times in her file as a fearful dog. The results of the blood test from two years ago and from two weeks ago gave the same result but a different diagnosis!! I am very happy that she is doing well now and I hope that we have a few more beautiful years together. With kind regards,

Internal and external communication bad! After previous commitments and appointments, let people come to the practice for free, and then they send you into the woods with a sick and in pain animal, because they are too busy and arrogantly indicate not to help customers of other practices .. "we are already getting too many people here today who are from a practice that is on vacation" We don't have time for that" says the assistant who apparently has been instructed, and who hides rigidly and formally behind rules despite the appointment made earlier today . Even after a telephone request for an explanation due to misunderstanding with the assistant, they suddenly come up with the story, not to be allowed to provide medication and they send the customer verbatim to "The Hague" because that is where they make the rules. And that suddenly the vet is apparently still present, it appears when she takes over the conversation in between, with an arrogant voice, "I have been listening in the background, we have been clear and I wish you a happy new year" after which she breaks the connection. That a vet does not wish to help an animal in acute pain and hides behind an assistant and does not conduct the conversation herself, says something about her empathy for animals and her arrogant position of power. Inquiries with another vet indicate that after writing a prescription, the painkiller could have simply been dispensed, as the friendly and helpful lady had already promised earlier that afternoon. All in all, much more time wasted on discussions, nonsensical explanations, etc. than acting adequately customer-oriented and offering help to a sick animal. Pure arrogance over customer-friendliness and animal care of this "lady" vet, hiding behind her assistant.