Lassus Tandartsen Olympisch Stadion - Stadionplein 125
4.3/5
★
based on 8 reviews
Contact Lassus Tandartsen Olympisch Stadion
| Address : | Stadionplein 125, 1076 CK Amsterdam, Netherlands |
| Phone : | 📞 +7 |
| Postal code : | 1076 |
| Website : | https://www.lassustandartsen.nl/ |
| Categories : | |
| City : | Amsterdam |
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T on Google
★ ★ ★ ★ ★ I had my crown fixed here a long time ago. And the doctor who was older did a amazing job.
Came back recently with pain and told them it was really painful. Went in as an emergency. And they told me a cleaning would resolve it.
Keep in mind i was in severe pain. I decided to go to to the central location. To get another opinion, also said cant do anything for me and cleaning will help.
OBVIOUSLY it was something bigger, but hey they are doctors so they know better. So finally got the cleaning , the hygienist was really good.
Unfortunately still not resolved and will def not go back.
Advise anyone looking for good service go somewhere with experience, and not how fancy the place looks.
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Lubomira Kostova on Google
★ ★ ★ ★ ★ Initially, everything was fine, the staff was professional and helpful until I needed to have a wisdom tooth removed and I received a bill way higher than expected. Over the course of a few weeks I had to chase them to give me a clarification as no one had previously told me that it would be more expensive than expected. Finally, the explanation I managed to obtain was that since it was a difficult piece, I was being charged more. Even after trying to understand this as during the extraction, both surgeon and assistant, were talking and laughing non-stop, I still did not obtain a satisfactory answer. Following this, I wanted my file as I did not want to be a client anymore and had to chase several times for this as well.
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Super Furry on Google
★ ★ ★ ★ ★ EDIT NOVEMBER 2021
15 MIN ON HOLD
TO MAKE AN APPOINTMENT
EDIT: 17.09.2020
Customer Care contacted me , and apologies for the inconvenience and explaining thy are working on a solution. And explaining where they indeed have issues with the call center .. Happy with that explanation
Don't try to call average waiting time 10 min plus , and then when your there you see 2-3 assistants at the desk looking at a computer screen and not answering a ringing telefon ........
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Timothy Yingjie G on Google
★ ★ ★ ★ ★ The communication was always clear, the dentists and the front desk staffs are all very nice and helpful. Even though I suffered unusual longer pain after my second wisdom teeth extraction surgery, I contacted them and they offered me an immediate appointment and the dentist answered my concerns and solved my problems. It’s definitely recommendable.
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sefton clarke on Google
★ ★ ★ ★ ★ Extremely welcoming, friendly and professional team.
I tended to be a little anxious going to the dentist but here I don’t have that. Thank you De Lassus!
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Ramazan Cukur on Google
★ ★ ★ ★ ★ Scammers!
I got my tooth extraction here, after that got a crazy bill.
They ask 26 Euros to "just look" at the photo of your mouth which was taken by them before. The photo was already open when I went into the room and we didn't even look at the photo with the doctor. So they got money last year to take photo of my teeth, and now they ask money again to look at the photo which was already taken by them!
Not only this, they ask 60 Euros to make the room ready for you. Okay, but what was actually done specifically for me? Nothing!
The room was just a standard room they already have, but according to them they prepared the room for me... I wish I could see what has been done there! It was just a standard room which they should naturally have to perform their job!
And now got a bill for 160Euro, side works cost more than the actual work done... No one answers the phone, no one returns back to e-mails, strangely it was very easy to reach them to make the appointment. Now all of a sudden no one hears your call...
So be careful with them, they are more scammers than healthcare providers...
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Bartłomiej Duda on Google
★ ★ ★ ★ ★ Quick, efficient and almost without pain. Nice, modern waiting room. Expat friendly - you can easily arrange everything in English, all materials you get are also translated.
Great service, I recommend it 100%!
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Heather Thomas on Google
★ ★ ★ ★ ★ I have had several unpleasant experiences with this dentist office, including receptionists who input my appointments incorrectly in the system, long wait times upon arrival, careless procedures, and expensive costs.
The cleanings are aggressive and painful (one time a hygienist accidentally scraped off my tooth bonding, exposing my gums), and the dentists always seem rushed, and they don’t often focus on delivering quality results.
Another time, the dentist applied resin composite to my tooth in a jagged way and it did not match my actual tooth color - it was supposed to be a temporary trial, but the dentist was unable to remove/renew it. Two years later, it’s still affixed to my tooth, and it does not feel smooth at all.
Today I traveled all the way to this dentist office (from a different city) for a simple cleaning and check-up appointment - I am 9 months pregnant and specifically made this appointment today so that I could get it out of the way before my baby arrives. Turns out, the receptionist accidentally inputted my appointment for one month later and they had no availability today, so they asked me to return on a different day. This is not the first time this happened.
Glad that I finally made the decision to switch practices. I will not return to this dentist office again!
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