MacRepair - Lindengracht 193
4.2/5
★
based on 8 reviews
Contact MacRepair
| Address : | Lindengracht 193, 1015 KE Amsterdam, Netherlands |
| Phone : | 📞 +7789 |
| Postal code : | 1015 |
| Website : | https://macrepair.nl/ |
| Categories : | |
| City : | Amsterdam |
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Gio on Google
★ ★ ★ ★ ★ Absolutely not happy with their service! I went there in December 2015 to change the hard drive of my macbook pro. After an expensive diagnosis they recommend me to also change the battery. I agreed as I trusted them, although I HAVE NEVER HAD ANY PROBLEMS WITH IT. Yet, since the battery of my macbook has been changed, it overall lasts LESS than an hour. I went a few times and after my complaints they changed the battery once again. However, the battery is still lasting very short time (I came to realise only after that rather than using an APPLE made battery, they usually use a German brand as substitute). After complaning again they suggested to pay 180 euros more for a moisture treatment to solve the problem, a solution which was never mentioned prior to that! The day before, not happy with their support, I asked for a refund and they guy who is usually at the counter pointed me to the exit door. Not only expensive, but also extremely rude!!! I wouldn't recommend it!
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C Skinner on Google
★ ★ ★ ★ ★ My local computer shop said the main board was 'fried' after I spilled beer on my macbook... MacRepair ran their repairs and actually it worked fine. It was definitely worth the investment to take the laptop to Amsterdam for this service. I was very happy with the customer service, the information provided, the cost, and of course the result. Strongly recommended.
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Clint Rule on Google
★ ★ ★ ★ ★ I was in Amsterdam for a week for work. I dropped my iPhone and busted the screen, making it unusable. My iPhone is critical for my work—especially when traveling abroad. I was in a bind.
I was able to easily find MacRepair on the web. Their site was extremely helpful in diagnosing the problem, pricing the solution, and scheduling an appointment. But their customer service was even better. They worked with me to squeeze me into their schedule that same day.
I was able to comfortably wait in store and keep working via their free wi-fi. While repairing my phone, they found a few more issues and asked if I would like them repaired as well. They had me all fixed up and ready to go in a matter of 45 minutes. My phone was in even better shape than before I dropped it.
Top notch service! I definitely recommend it.
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Victoria J on Google
★ ★ ★ ★ ★ Friendly, professional and quick service! When my laptop died, I needed it to be fixed urgently and the wait to get help at the apple store was too long. I was referred to MacRepair by a friend, and I'm so glad that I went there. They had my laptop checked out and repaired quicker than they estimated, and it was not an easy repair. Basically my whole computer had to be rebuilt. They did a wonderful job! I am very happy with their service, and I recommend them to everyone!
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Rodrigo Batista on Google
★ ★ ★ ★ ★ I was with a MacBook Pro with problems in starting. When I was in the shop was said that probably would be a problem in the flex cable and that I would spent around 220,00 to fix it. Together with the investigation costs, that the guy mentioned wit not so much emphasis. And in the invoice the investigation costs is divided in two different fees, which created confusion in my opinion. Then the shop called me and said that actually my Hard Disk was also damaged. More than 400 euros to repair. I said no and they charged me 100 euros investigation fee. When I complained the guy said that spent 1 hour working at my machine. Fair enough. But how unrealistic is this fee? I did a fast research and saw that the average in Amsterdam is 50 euros. And I will have to work 10 hours to pay one hour of work of MacRepair. So, then I went to another shop and changed everything for 290,00 and my machine is new. MacRepair service can be good (I had a good experience in the past) but is definitively one of the most expansive fees in Amsterdam. Edit: I changed for one star, because I remembered how rude was the guy on the phone when I said that this fee was a little bit too expansive. Sad.
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Nathalie Hennequin on Google
★ ★ ★ ★ ★ Very helpful, consistantly good advice which they take the time to explain, give alternatives - solutions. Real happy to have these guys in our neighbourhood
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Chloe de Roos Feinberg on Google
★ ★ ★ ★ ★ Great experience when I was in a jam and my 7 year old mac book air wouldnt hold a charge on the battery. Pleasant service, in my case the new battery was replaced on the spot. Helpful in also explaining the reasoning behind the problem and also some small fixes on my laptop to make it run a bit faster. Thrilled I can keep my computer for a few more years!
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Steven Fenberg on Google
★ ★ ★ ★ ★ Go directly to MacRepair if you need help with your computer. I've always received professional, friendly and generous service there and will take my computers only to them for servicing and repair.
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