MEDA Gute Küchen - Hoffmannallee 53A
4.4/5
★
based on 8 reviews
Contact MEDA Gute Küchen
Address : | EOC, Hoffmannallee 53A, 47533 Kleve, Germany |
Phone : | 📞 +9878 |
Postal code : | 47533 |
Website : | https://www.meda-kuechen.de/kuechenstudios/meda-kleve/ |
Categories : | |
City : | Kleve |
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Lea Cleven on Google
★ ★ ★ ★ ★ Wir hatten eine Küchenplanung mit Herrn Domrös. Die Planung lief reibungslos. All unsere Wünsche und Vorstellungen wurden berücksichtigt. Wir sind mit der Planung sehr zufrieden. Uns wurde auch währenddessen viel in der Ausstellung gezeigt und wir haben uns gut beraten gefühlt. Offene Fragen konnten geklärt werden.
Das Studio an sich verfügt auch über eine schöne Ausstellung, bei der man sich gegebenenfalls auch Inspiration holen kann.
We had a kitchen planning with Mr. Domrös. The planning ran smoothly. All our wishes and ideas were taken into account. We are very satisfied with the planning. Meanwhile, we were also shown a lot in the exhibition and we felt well advised. Open questions could be clarified.
The studio itself also has a nice exhibition, where you can also get inspiration.
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Andrea Ferretti on Google
★ ★ ★ ★ ★ Siamo molto soddisfatti della qualità e della consulenza che abbiamo trovato qui.
Il nostro consulente Roberto ha soddisfatto ogni nostro desiderio e progettato una cucina che non pensavamo nemmeno fosse possibile.
Consigliamo vivamente Meda Gute Kuchen per il prodotto che forniscono e per la disponibilità e esperienza del personale.
We are very satisfied with the quality and advice we found here.
Our consultant Roberto fulfilled our every wish and designed a kitchen that we didn't even think was possible.
We highly recommend Meda Gute Kuchen for the product they provide and for the helpfulness and experience of the staff.
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neda hafezkhiabani on Google
★ ★ ★ ★ ★ Expat friendly :-)
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Cosmo Dan on Google
★ ★ ★ ★ ★ Terrible service, absolutely not recommended
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Gideon Dijkstra on Google
★ ★ ★ ★ ★ Very bad and very disappointing company. Piece of advice: GO SOMEWHERE ELSE. if I knew this very lousy service I would have never bought my kitchen here. Really don't go to here.... plannings and schedules are unfamiliar words for them... kitchen was incomplete. Still waiting for a schedule when they can complete the project...
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A Dasic on Google
★ ★ ★ ★ ★ Keep away from this business if you want peace of mind. They do not care neither to admit nor to fix their mistakes. There is no customer service.
The kitchen bought in November 2017 was partially installed on March 19, 2018.
The Neff induction cooktop was missing and the Neff suction hood was partially installed.
I was told by MEDA a week later that the missing parts would be delivered on May 16, 2018 (2 months waiting).
On May 13, 2018 I was informed that they were not able to deliver the induction cooktop due to problems with the supplier.
Finally, kitchen is completed on June 26, 2018. This has been more than 3 months waiting and preparing food without proper cooktop.
Unfortunately, when installers left, I noticed the oven (also by Neff) was showing incorrect time and date.
When I started it to warm up the meal, it turned out it is not working, producing a lot of noise and blinking.
Oven was working perfectly fine the previous evening, I used it to make dinner.
I called MEDA to report this and the salesman (after telling me I have to call Neff customer service) hung up the phone on me. They are taking NO responsibility.
The same evening, I found something is wrong with the washer dryer as well which made me call electrician, who after hearing the story, checked the cooktop connections: it turned out it was incorrectly connected!!!
What a nightmare this has been, so much frustration and stress :(.
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Rishi Doerga on Google
★ ★ ★ ★ ★ Excellent service, Dieter was an artist!
We went without an appointment but they still took the time to draw our dream kitchen, for a dream price ?
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Pablo Estevez on Google
★ ★ ★ ★ ★ UPDATE: after 1 year MEDA made an appointment to fix most issues and the kitchen is working well now. One small issue is still pending and is scheduled to be fixed. Discounting the communication issues (which they seem to have improved) and the 1 year delay, the kitchen is now looking and working well.
--- Original post ---
When we first installed the kitchen, MEDA left several issues unattended: the sink was loose, there were scratches in most panels, the countertop was not fixed, the stove was placed in the wrong place, 4 drawers didn't open well, some panels would fall off by themselves.
It was very hard to get in contact with them, they did not respond emails or calls for several months (almost a year in total), and when they did there was little advance.
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