Mövenpick Hotel The Hague - Paleisstraat 5

Signature hotel with an outstanding service, facilities and most important feeling at home being away from home. General manager can be seen while serving a breakfast with friendly conversation over your stay. We are family and had friends of ours coming from far away to enjoy sightseeing of Den Haag & the beach. Kids were happy with great ice cream & full breakfast in hotel. We were pleased with the comfort of the mattresses, pillows and location of our rooms next to each other. You will find this hidden gem just in the center of Den Haag, but in a very quiet surrounding. From front desk Marius, Chivato to the G.M.Dimitri, we would like to thank you for making our stay so relaxed and friendly. We will be back with Christmas! Groetjes van Catharina, Leonidas, Linar & Olessya & Beatrice!

Came in the night to check in, receptionist made mistake in their system she check us in in different room (the welcome name on TV was somebody else's name). We didn't think weird because we were tired already. But later after we get comfy, in the middle of the night she rang our bell and telling us she had put us in different room and ask us to change room. It was sorted out somehow in the end, but still it is unpleasant experience. (She also calls several times before she came to our door, even the manager didn't do much). Parking alley is really narrow and difficult to manuever if you have long car. Also you have to pay for the tickets. So far place is okay, nothing to complain aside of the troubles i mention earlier. But we definitely will reconsider about staying here again. Sorry

Again chose this hotel as an overnight stay. This time for business purposes. The room I had was perfectly furnished to get some work done. There was a desk, internet was great and the room was really luxurious, clean and spacious. I had a very late checkin, but I was welcomed with a smile. I even got a free upgrade which was very nice. The early morning breakfast was also perfectly arranged with everything you desire. The staff was really kind. As a means of transport to my meeting in the morning I chose the hotel bicycle. If you want to feel dutch...do this :-) In short, if you have to be in The Hague for business purposes, then you should definitely choose this hotel. If you go there for fun then I would also choose it. Trust me, it's a great place.

Stayed there two times. Two totally different experiences as an Accor platinum member. While the first stay in summer 2020 was really nice (hotel quite new, friendly service, upgrade to junior suite, free chocolates on the room etc.), the second stay was a bit disappointing. First of all, as we were using a voucher from a previous Covid/lockdown-cancelation, the booking had to be made with the hotel directly and not via Accor. The e-mail response time was a bit slow. However, finally a reservation was made. The reservation e-mail said, the hotel would offer the same rate as with the previous booking. However, we didn’t receive any further documents and, after all, were charged a little bit more (voucher was deducted correctly though). Maybe because the rate included breakfast, although our e-mail asked for a reservation without breakfast -> recommend to insist on a formal confirmation or better use accor booking system if possible. The receptionist had no idea about the details of our reservation: according to her, she was just able to view the e-mail conversation. During check in, we were handed the accor welcome drink voucher and were notified that is just valid on the day of arrival (date hand-written on the voucher) – never experienced this at any accor hotel before. The room was nice, but no upgrade this time. Also no chocolates or any other status recognition. The standard king room is spacious though. So is the rest of the hotel premises, gym is fine too, but nothing special. Room service (burger for 22 Euro) is mediocre. Breakfast is ok, staff is a bit slow with restocking (just two ppl staff for a crowded breakfast room). Parking was 27,50 Euro a night, which seems normal for the area. At check out at 11:45h, we asked if we could use the parking for two more hours but were informed that the daily rate is just unit noon (not 24h). No idea, if we could have used the parking longer, if I had asked for a complementary late check out. Since accor platinum status seems not really worth much at the Movenpick anyway, we might try another accor or different chain hotel in the Hague next time. But don’t get me wrong, the hotel is totally ok (but closer to a good novotel/mercure than to a sofitel), and the location is perfect for a leisure weekend.

Excellent Hotel! We stayed there two nights and it was waay to short. The location is perfect - right in the center but very quiet aswell. Clean rooms, very nice and friendly staff and the breakfast was good too. We will definitely come back next time!

We had a very nice and relaxing stay here for the weekend. The room was comfortable and quiet, the lobby and restaurant are well designed and, above all, the staff are friendly, competent and helpful.

Very nice hotel were all the needed facilities are present. Bed is excellent. Rooms are spacious. Staff is friendly and helpful. Situated in the centre of The Hague but during the night very quiet location.

We stayed in room 312 and enjoyed a nice view from the seats near the window. We both traveled a lot over the world and were very satisfied about this room. A lot of accessories are in this room , we were missing nothing. We also liked the colors and design of the room including the bathroom. There is a big TV screen, quality of the picture is perfect. It is obvious that this room was made keeping in mind user friendliness. We will be back again.