PostNL - Waterlooplein 169
2.3/5
★
based on 8 reviews
Contact PostNL
| Address : | Waterlooplein 169, 1011 PG Amsterdam, Netherlands |
| Postal code : | 1011 |
| Website : | https://www.postnl.nl/hulp |
| Categories : | |
| City : | Amsterdam |
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Gleb Filippov on Google
★ ★ ★ ★ ★ I sent my packages very quick, the lady at the counter was very friendly.
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Astro H on Google
★ ★ ★ ★ ★ It shows arrival online and signed by the shop, but I’m told to come again tomorrow, so I came next day and they told me come again again next day. I give up.
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Constanza Carvacho on Google
★ ★ ★ ★ ★ In 90% of my visits, the man attending seems to do not want to give any service to non Dutch speakers... Sort of rude and non cooperative, I don't recommend this place, it's just a matter of luck to come and find the other girl who's actually nice.
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Federico Aldridge Fitzgerald on Google
★ ★ ★ ★ ★ The most disgusting attention in the postal service, two men who have no idea of anything! they don't help! They don't know what services or products they have! .. what worries them is to have a mouth full of food while they work, what a horor! gross
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Chad on Google
★ ★ ★ ★ ★ Very nice staff overwhelmed sometimes by packages! They really are friendly in the face of high volumes. Store is tiny. Expect a wait, be neighborly and chill out.
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M K on Google
★ ★ ★ ★ ★ I got charged extra for my post (the price on the scale was lower) and the explanation was “sorry, I have an order from my boss”. I asked if they are the official post office and the answer was “no”.
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Audris on Google
★ ★ ★ ★ ★ Female personnel was friendly and nice when I was posting a package. But when I had to return just barely 10-15 minutes after because I remembered that I didn't tape my package to secure it, I had to deal with the male staff who was unfriendly, dismissive, and unhelpful. He said they receive so many packages that my package was most likely gone/was already collected. But he didn't even bother to check if this was true.
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Hanno Hildmann on Google
★ ★ ★ ★ ★ Mailed 30+ packages for Christmas 2020, with a total bill of 300+ Euros, just to have a handful delivered to my own door because they mixed up the labels. When I returned to complain the clerk sneakily told me that "only the boss handles complaints" and "he will be in some time this week". Alternatively, I should complain to the Dutch Mail and ask them for a refund. Obviously they do handle mistakes made by a private company. So no refund, had to post again (at 12 Euros a package to the US this is a chunk of money, not to mention the fact that Christmas packages were late!).
I will never use this shop again
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