Rappange Brokerage B.V. - Prinsengracht 255-257
1.8/5
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based on 8 reviews
Contact Rappange Brokerage B.V.
Address : | Prinsengracht 255-257, 1016 GV Amsterdam, Netherlands |
Phone : | π + |
Postal code : | 1016 |
Website : | http://www.rappange.com/ |
Categories : | |
City : | Amsterdam |
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Tod Douglas on Google
β β β β β If I could give less than 1 star I would. The only agent I have had the misfortune of dealing with has been horribly rude from his very first email; Referring me to a second agent who, after over a month of emails, will still not reply on maintenance issues affecting the structural integrity of the property.
If you are looking for someone to entrust your house to as an investor, look elsewhere. If you are looking for a rental property, avoid this agent at all costs.
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wessel mast on Google
β β β β β Horrible. Wanted to view a place and they never showed up. Never, ever, do business with these people.
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Keshav Nehra on Google
β β β β β Staff were initially nice and accommodating, and they transacted almost everything in English which was great for an expat. Unfortunately, they were incredibly unreasonable with regards to the deposit payback - charging almost β¬220 for 3-4 hours worth of cleaning without providing any reasonable breakdown. Moreover, the apartment was provided in a dirty state and was handed back cleaner in some areas and dirtier in others which easily evened out. Lack of trust of word and overcharging of the deposit leaves them with a one-star rating, i.e. steer clear if you want to see your deposit again.
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Zoran Pupavac on Google
β β β β β You do not want to work with this agency. It took them 6 months to repair a broken window all I paid insurance for that every month. During the last winter I had to move children out of that room. At the end their repair master said that it was our fault because it was to hot for the glass?!? Window got broken in the storm in November. I took them almost 2 months to return my deposit and to call them and email them constantly for that. Their inspector stated that I left property in good condition, I will tell you I left it in much cleaner condition than I found it and even then they charged me 300 euro for repair costs without any explanation or invoice. Poor customer service, poor agency
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Sven Roosendahl on Google
β β β β β Very bad experience.
I had an inspection for a rental place today. Agent did not show up and nobody opened the door. There was a group of people waiting outside with the same problem. Somebody had to call the office in order for an agent to show up. After the agent showed up, the place was a mess. The stairway was dirty with even a smoke alarm laying in the floor, apartment was very dirty, stains on the floor and walls, huge crack in the balcony floor and even some doors were missing in the apartment. After I asked whether the appartment would be cleaned, the agent had the audacity to say that the apparent would not be cleaned as the new tenant would have to redo the walls, floors, etc anyways.
Scandalous and a total waste of time.
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Thib L on Google
β β β β β Terrible customer service! Avoid this agency absolutely!
Rude people, non-existent communication. They are just really lucky Amsterdam real-estate is constantly booming otherwise they would have bankrupt ages ago.
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Kenichi Ebina on Google
β β β β β Worst company in Amsterdam. I had an appointment and they didn't show up 4 times even I took holidays for that.
Leaking water from the roof but they can't fix it properly since the last 5 years and we paid for nothing.
Receptionists are so rude unbelievable this company
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Nastya Niko on Google
β β β β β worst service ever. I lost the key from apartment 4 month ago and they yet can't get me the new one what makes usage of the property almost impossible. calling them every week and every time they wash me away
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