Rederij - Stromma Netherlands (head office) - Weteringschans 26

Name: Rederij - Stromma Netherlands (head office) - Weteringschans 26
Address: Weteringschans 26, 1017 SG Amsterdam, Netherlands, Amsterdam, 1017, Netherland

3.4/5 ★ based on 8 reviews

Contact Rederij - Stromma Netherlands (head office)

Address :	Weteringschans 26, 1017 SG Amsterdam, Netherlands
Phone :	📞 +7
Postal code :	1017
Website :	http://www.stromma.nl/
Categories :	Boat tour agency , Tourist information center ,
City :	Amsterdam
Description :	Canal boats offering flexible tickets on routes taking in the city's famous sights, with free WiFi.

Weteringschans 26, 1017 SG Amsterdam, Netherlands

Best Boat tour agency in netherlands

S	Suzy Carby on Google ★ ★ ★ ★ ★ Pre recorded tours intermittently available, so headphones optional. Drivers pleasant enough, so I appreciated that. Would be great if the last boat tour was consistent with the printed guide, due to this I didn't get the full city! ?
Z	Zhenia Sveshchinskaya on Google ★ ★ ★ ★ ★ The boat tour was very nice, but the ticket service was very confusing. We bought our tickets online and were not warned that they need to be printed. Not the PDF with a barcode, nor the website mentioned anything about it. So when we arrived to the pier, we were sent to a print shop across the street to print a voucher with which our actual tickets could be issues. Seriously? In 2016? So what the digital tickets for?
N	Nancy MacDonald on Google ★ ★ ★ ★ ★ We did this cruise on Sept 20 and it was definately not worth our time or money. The auditory tour was limited in content and not informative and the actual tour was short and did not go down any side canals. I have taken these numerous times and this one was the worst.
P	Patrick Deschamps on Google ★ ★ ★ ★ ★ The line here is just way too long for only two cashiers. Staff is not well prepared for the questions and take too long to check simple demands. We were looking for a boat bike for 4 people and a baby. Unfortunately they consider the baby as a person and demanded us to rent two boats (and took more time than it should to check any other possibility) - so not a chance. We then decided (and I regret) to go on the tour. Too expensive for its purpose and not very well accommodated when inside the boat. At least I left it having learned something about the city. Go rent a bike instead, probably more fun than this.
E	Elena Galletto on Google ★ ★ ★ ★ ★ The cashier sold me a ticket for the Van Gogh Museum for day X assuring me that his system was directly connected to the museum's one. The ticket is non refundable so, before buying it, I asked him various times if his system was directly connected with the museum's one to check availability and he confirmed continuously. I bought the ticket and guess what? I went to the museum later in the day and they told me there were slots still available for the PREVIOUS day (so, X -1). This place has ben totally an Unprofessional tourist trap to sell tickets randomly without giving the right information. P.S. I had to buy a new ticket from the museum for the day I preferred.
M	Melanie Malz on Google ★ ★ ★ ★ ★ We had booked an open boat tour yesterday and it was cancelled due to bad weather. In all honesty, it was barely raining. We instead walked through the city afterwards, saw other open boats on the canals, it was ridiculous! We were really mad. My mom came all the way up here just for this. I know your customer service is not responsible (I have worked in customer service as well so I know what it feels like), but I hope the captain is ashamed of himself. He told us if we wanted to go it was up to us, and all of a sudden they cancelled it completely. Thanks for ruining the surprise I wanted to give to my mom. Moms are the best; they only deserve the best. Apart from that: Please refund the money ASAP! It is so annoying we couldn’t get it back yesterday, and now we will have to wait TEN working days for a mistake that wasn’t ours. You should assure faster money back and a procedure which does not require the customer to write mails and make phone calls. YOU should handle that for them - as we already have been disappointed yesterday. Marketing wise it really wasn’t smart what you did. You should offer customers a lot more if you cancel a boat because of a little bit of raindrops, while other boat companies are still running. ;) Tourists read recommendations online. Won’t be a good one from the people yesterday, especially not from me. You have ruined the experience I wanted to give to the most important person in my life. Thanks again for the horrible experience and the advise to never book with you again.
B	Bemmu Sepponen on Google ★ ★ ★ ★ ★ The hop-on hop-off feature is very convenient. You can start your cruise from a wider selection of locations than would otherwise be available. The tour guide kept making poor taste jokes. He even commented about our crying baby on the P&A system, which was embarrassing. The boat atmosphere overall was bad, which is kind of an achievement considering everyone should have been in a holiday mood. His explanations of the sights were interesting at times. When buying a ticket there is an attempt to up-sell you to an extended ticket which costs more, which is quite compelling and you will probably end up paying 25€ for the cruise. I saw companies some in the center which claimed to do cruises for 9€, so you might want to compare. Their website promotes an app to use on the boat, but it ended up being useless and would not recommend installing it.
K	Kat B on Google ★ ★ ★ ★ ★ Loved the hop on hop off boat tour. Bought the combo ticket but didn't have time for both, spent a little too much time exploring some stops! Captains were friendly and the commentary given as you travel between stops was informative. Boats might be in a little need of cosmetic repair but our boat was never so full I couldn't sit alone. As I watched other tour companies they pack you in to a full boat before it would leave (hopefully you're not the first passenger on - or you better have some time for waiting!).