Restaurant Carlton - Tiendweg 20

Very comfortable hotel with a really good restaurant serving well flavoured food. The soups are especially good. Rooms and bathroom are spacious and in good repair. Staff are helpful and go that extra mile to be of assistance. Good free car parking although hotel entrance is rather difficult to find. WIFI is free and very fast.

A good hotel with an all you can eat breakfast buffet. Stayed a few times and always good.

Nice hotel and a room with good beds. Great service. The staff was pleasent.

71€ and You have to bring Your own pillow etc. Because the hotel stuff it's to lazy to change!!! Never again?

Nice and elegant. Employes are very kind and professional.

Hotel Rooms are oke. Service at the restaurant can improve. Waiting times to be served are up to an hour, waiters avoid your table by giving their back to you all the time while passing nearby. Could be they are understaffed, and the waiters might not have the blame. But the service was very out of balance with the price payed. It gave a not welcoming feeling.

As for the hotel, it is rated 4 stars. This bothers me as i have been in better 3 star hotels but stars are awarded based on many factors like parking space, restuarant table and chair numbers, and other facilities. Based on our experiences with hotels and taking into account the current covid measures this hotel did not meet expectations. To be clear, the hotel was clean and ok. The undermanned staff were absolutely professional and did what they could to accommodate the heavy load of people due to the cheep voucher deals the company made availible. The problem was that the company left a very small team of people to fend for themselves. As you are not in anyway close to any town/city center, you have to eat dinner in the hotel. Fine, but if they only place a bare-bone amount of staff in the kitchen then everyone gets their food at least 2 hours later, like us after 21:00.. it shouldn't have te be a problem if they increase the number of staff or let people order thuisbezorgd.nl or other delivery services.. and that they dont do out of company policy. Yes, clearing up pizza boxes migjt be an inconvenience to the hotel, but keeping everybody waiting 2 hours and stressing their undermanned staff to the max is just thinking about money and nothing else. Feel sorry for the staff. They did their best.. We did alrwady buy a second voucher. Choosing a hotel is somewhat of an impossibility as you can only book max 28 days beforehand but when you try 1 minute into that 28 day period, its all booked up..everything, everywhere.. that seems more of a scam than a coincidence.. like everybody is booking 1 minute past midnight??? Not to pleased about this company..

Room enough , clean I hope the elevator will work next