Samsung Electronics Benelux BV - Evert van de Beekstraat 310

2.8/5 β˜… based on 8 reviews

Contact Samsung Electronics Benelux BV

Address :

Evert van de Beekstraat 310, 1118 CX Schiphol, Netherlands

Phone : πŸ“ž +88
Postal code : 1118
Website : http://www.samsung.com/nl/
Categories :
City : Schiphol

Evert van de Beekstraat 310, 1118 CX Schiphol, Netherlands
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JOICE MH DESHIELD on Google

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Beautiful place to live or visit...loved it.
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JOICE MH DESHIELD on Google

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This is the Fixed Entrance for ( Patrijsakkers 28,) not the entrance on the left of this photo. Joice MH DESHIELD & Adrianus
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Labhar on Google

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For 3 months we had to wait on our new TV constant arguing with Samsung and a delivering company. In the end we finally got it. At least good devices
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Rashmitha Ramesh on Google

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Non competent company with no regard for customer service, rude staff and no one willing to take accountability. 1000 euro order for a phone and it's one month no delivery no refund and no one from customer service is willing to help and they all slam the phone if they don't want to talk. Absolute Shitshow out here
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Mariana Pedernera on Google

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Samsung has great phones but terrible service. They use a partner called Dynafix for the home pickups. If your phone ends up with Dynafix is already too late. 1. They will charge for things that are not even broken just to make the bill higher. 2. if you do not accept you have to pay 36 euros to return your device. 3. option three you leave your 750 euros device with them hahahaha. When i called Samsung there is not much you can do. Basically you are trapped with the service of Dynafix. For those who do not believe me, just type Dynafix and read the reviews. For me i just asked for my phone back (i have to pay 36 euros and nothing was fixed) and i will have it fixed somewhere i trust. Such a pity that Samsung service cannot be trusted.
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Claudio Ausili on Google

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Do not buy from Samsung if you are living in the Netherlands, I'm not exaggerating when I say that their support is the worst I have ever experienced in my life. My partner literally broke down in tears speaking on the phone with them. The whole support system set up by Samsung is an obstacle rather than a resource for paying customers. We made the mistake of buying a Samsung vacuum cleaner, one of the most expensive vacuum cleaners available in the market at 700 euros. The thing broke after 6 weeks of very light use in a small apartment, with a whole compartment becoming detached and the electric components inside becoming exposed. Now, the device breaking is one thing, a really poor thing but hey, bad luck I guess. However, the company taking no responsibility for the poor quality of the product they sold us and just juggling us around until we were spent, was an unacceptable lack of respect. This is a very long story and I can't go into the details of all that went down with them so I'm just going to leave a snippet: the way the device broke down after only 6 weeks was clearly due to a defect, not due to improper use, yet at one point Samsung suggested that we "send the device in for them to check it and eventually bill us for repairs".
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Hugo Vis on Google

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The W O R S T SHOPPING Experience E V E R! After placing 3 orders within 14 days, all orders were cancelled due to a 100% unwilling, unfriendly and incompetent "customer service". Samsung covers up for their "delivery" partner Dynalociq, which company seems to employ only very rude and agressive ex cons that you do not want in your house.
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CIL Luxembourg sΓ rl on Google

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After-sales service appears to be non-existant. I have been waiting for over a week now, just for them to contact me in order to make an appointment. What's more I thought I was buying South Corean but no, it's bl... Chinese ! No wonder the washing machine broke down after three months. Rubbish.

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