Schorem - Nieuwe Binnenweg 104

4.6/5 β˜… based on 8 reviews

Contact Schorem

Address :

Nieuwe Binnenweg 104, 3015 BD Rotterdam, Netherlands

Phone : πŸ“ž +9
Postal code : 3015
Website : https://schorembarbier.nl/
Categories :
City : Rotterdam

Nieuwe Binnenweg 104, 3015 BD Rotterdam, Netherlands
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Ingrid Botha on Google

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Great Barbers, the best at their craft! They also have a training academy. Ladies are not allowed in the salon environment, only in the academy. So for those guys who want your typical man cave, with a fresh new look, you have come to the right place!
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Yil L on Google

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Very very authentic barbershop. No women allowed and free drink while you wait. Love it! Been there three times now and they don't disappoint like some generic hairdresser. If you're in a hurry then just look for another day when you do have the time to do some waiting. These guys are very meticulous and will keep at it till your cut it's perfect.
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Nathan Hulsey on Google

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Even though it's popular and you have to wait awhile for the haircut (seriously if you don't want to wait for three hours be there an hour before it opens), they still take their time and make sure to deliver you one of the damn finest haircuts you've ever had. Coffee upon arrival, beer during my haircut, and a gentleman who truly appreciated his craft cutting my hair. 10/10 would go again.
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Joci DeΓ‘k on Google

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Best barber shop experience I have had in my life. Camille was very nice and professional. Even though I was vague when she asked what I wanted, she understood exactly, and I ended up with a haircut I failed to explain.
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AS on Google

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Barbers are wannabe social outcasts who think too highly of themselves. If you tell them that you want something different than what they're doing, it will injure their excessive pride and reply "we don't do that here", so all in all you end up paying 42 euros for something that you don't want. So if you have any sense you should avoid this place
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Steven Cheng on Google

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Sad unwritten costumer service policy. I have booked and paid an appointment online. Due to the lockdown the barber transferred my booking to a future date, by e-mail. One month later, post-lockdown, I showed up at the wrong time (6 hours later than I was planned), so I missed that appointment. It could not be re-scheduled and I needed to make a new appointment and pay again for this. So I have lost the first payment. The barber in charge has discussed this matter with the manager and the next day I called again about this issue, but the answer is clear: refund or rescheduling is IMPOSSIBLE because I did not show up and they would have missed out the opportunity to make money. I completely agree that it was my mistake that I did not note down the appointment time correctly. I just feel very upset that their customer service policy is so un-human and not taking customers situation into account: I could have canceled and ask for refund when my initial appointment was re-scheduled due to the lockdown. I did not do that because I felt like I needed to support my barber shop with its cashflow during the lockdown, and I had been a happy regular customer over the last two years. But the way how Schorem is coping with this situation is really sad; there is absolutely NO other way to resolve this issue. Great customer care to make me feel like I am punished and needed to pay the penalty. Above all, I don't care about the €42 I have lost, but I am truly sad about the way how Schorem is coping with this issue. I have tried to find the Terms & Conditions on their website to check about the cancelation or no-show policy, but sadly that link is not working - so nothing is mentioned, nor agreed regarding my no-show. Anyway, Schorem Barbers has propositioned itself as a world-class barber concept. The current customer service policy is not meeting my customer expectations, nor your brand promise. You don't need to point out the boxes I ticked at my initial appointment. As I only ticked those boxes and agreed the condition for that initial appointment before lockdown. Then the lockdown happened, and you re-scheduled my appointment to a future date without discussion, nor I ticked or agreed on any terms of condition for that re-scheduled date. For this unfortunate situation I rather be tolerant and don't want to make this a point of discussion. And I was hoping for a mutual satisfying solution. But your point of view truly annoys me. If you strictly follow rules and law, you should refund me right away at the moment my initial appointment was canceled due to the lockdown. Instead, you re-scheduled me through e-mail, without any other notice or confirmation. I did not make this a point at all. But then you make it a big point about re-scheduling and following the 'ticked boxes'?! Well, handle this case following Dutch consumer law and you will see you are not entitled to re-schedule my initial appointment without discussing with the consumer. So refunding the pre-paid amount to the consumer should have been the only option.
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Usama on Google

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I usually don't write these reviews because I'm lazy as hell, but Jason just gave me the best haircut I've had in my life. Totally cool and provides a personal service yet professional and is a master at his trade. We discussed what I wanted and I showed him a picture of the cut we aimed for and he did a great job. Really satisfied with the cut and would definitely recommend.
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Tim H on Google

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Best barbers in Europe for sure! Hopefully you guys will branch out to neighboring countries! How about Switzerland!? ? Would love to visit you every time I need a cut. It’s just a bit of a drive from Luzern to Rotterdam… Until next time! Thanks Janus!

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