Smilinghost - Haltestraat 37
4.1/5
★
based on 8 reviews
Contact Smilinghost
Address : | Haltestraat 37, 2042 LK Zandvoort, Netherlands |
Phone : | 📞 +78 |
Postal code : | 2042 |
Website : | https://www.smilinghost.nl/ |
Categories : | |
City : | Zandvoort |
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Ralf Abel on Google
★ ★ ★ ★ ★ Freundlich
Friendly
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Ann-Kathrin on Google
★ ★ ★ ★ ★ Nettes Personal
Nice personel
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Helena de Vries Lelsz on Google
★ ★ ★ ★ ★ Super goed
very well
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Jos Hogenbirk on Google
★ ★ ★ ★ ★ Goede communicatie. Goed geregeld
Good communication. Well organised
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Chantal Boterblom on Google
★ ★ ★ ★ ★ Zeer professioneel bedrijf. Alles is tot in de puntjes geregeld. Echt een aanrader.
Very professional company. Everything is arranged down to the last detail. Really recommended.
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Rosemarie KaWe on Google
★ ★ ★ ★ ★ Sehr netter und hilfbereiter Email Kontakt wegen der gebuchten Ferienwohnung.
Werde gerne wieder dort buchen.
Very nice and helpful email contact about the booked apartment.
Will gladly book there again.
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Ausra T. on Google
★ ★ ★ ★ ★ Slechte communicatie, niet erg behulpzaam
Bad communication, not very helpful
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Lauren G on Google
★ ★ ★ ★ ★ Very unhelpful hosts. Lack of communication from their side, lack of help, luck of interest - we are incredibly disappointed.
We were expecting a quiet, off-season holiday at the seaside, booked via Airbnb. Unfortunately, the entire street right in front of the house was dug up and we were greeted by the loud excavators every single day, starting between 7am and 7.30am and going on for the day. It was right at our doorstep. We went to the host's office (Smiling Host) that is a street away from the property, talked to an employee who promised to find a solution and get back to us. She never did. I can see that Dionne and Laura have 99+ properties listed on Airbnb, moving us to another property would have been a great idea but unfortunately, it wasn't suggested - in fact, nothing was suggested by them. The hosts are unresponsive to Airbnb messages, so we communicated using Whatsapp, sending videos of loud excavators every morning, which finally got us a response at the end of our stay. We are very dissatisfied with their lack of interest, lack of communication and the heating didn't work an it was the second half of September. Very disappointed.
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