Trainmore - Hortusplein 4

It is indeed a great gym, though music and rhythm choices are weird sometimes and do not motivate you for training but just entertain you, also personnel needs to check paper dispensers regularly: some can stay empty for days

Unethical business: I'll describe it step-by-step. 1) When signing up, the form automatically enrolls you into extras. You must cancel the upgrades before the end of the month, otherwise you are considered to agree to pay for 3 months those extras (cf. article 1 & 3 of general conditions). 2) During Covid-19 closure, they kept charging all customers starting from 15 March until end of June 2020 who had direct debit in place. An absolute non-sense as people were unable to train inside. It's when things go wrong that you see the truth in businesses. 3) Finally, your personal data is not protected and can be transferred to a third party as described in article 10 of general conditions. Avoid at all costs.

Awful services. I write to customer services over a month ago to inquire on cancelation of memberchip because they KEPT CHARGING my bank, even after my contrac was "oficially FINISHED" AND the gym was still closed due to the pandemia. I got no replay while they religiosly kept charging their fee to my account. It was until wrote again, they finally aswered. However, they replay was a slap on my face, TRAINMORE decided yo automatically renew the contract without a notification while i was out of the country stuck duo to travel restrictions, constantly stressed to find a way back home. After a few email exchanges with customer service, they finally cancelled the new contract but without any refund of the months paid nor any compensation for the last 3 months of the previous contract . I couldn't used because the closure due to the pandemia. I DON'T RECOMMED this gym, the treatment provided to the costumers Is DEPLORABLE. I really hope this actitude change in the future. For now , i Will look in yo differents opinions for gym yo continue my training as lifter and runner. Gente hispanoparlante : no recomiendo este gimnasio, no son nada agradables en la atención al cliente , no contestan correos, cobran DE MÁS ( INCREÍBLE EN MUCHOS GIMNASIOS del mundo se cerraron y se congelaron las membresías por la pandemia y la cuarentena . TRAINMORE cree que es "fuera de lo común" y continuó cobrando como si brindará un servicio del día a día . No respetan la desición del cliente de NO CONTINUAR, siguen cobrando , son muy irresponsables . Intenten hallar otro gimnasio donde REALMENTE vean QUE AMAN EL TRABAJO y no solamente están para hacer hora o calentar un asiento .

Great service and very kind staff. Shoutout to Kilian for the nice service. Highly recommend!

It's a nice gym but it's unfortunate that they still have the time slots in place. And the most annoying thing is that you actually have to wait 15 minutes for the next time slot. That's a big waist of time considering that in Amsterdam they don't even control the people anymore. Please remove the time slots! Or at least the 15 minutes waiting time!

Great location. I am a member now over 2 years. Very happy with trainmore. The stuff and the physiotherapist there are lovely, friendly and helpful..

I find this place not professional at all. I have chosen flexible membership because I want to choose the months I want to go and to have a break due to work. But when you cancel you membership they count a full calendar month extra and expect you to be ok with it. Their customer service basically is no help either. If you don't want to have a long term membership, don't choose this place.

10 times politly asked to fix wifi in the club in last 4 months. I train 3 times per week. Only 3times in 3months it worked properly. Nothing happened. Club administration can contact me for details. The rest is 4- 4,5 stars