Trunkrs - De Liesbosch 90
4.8/5
★
based on 8 reviews
Contact Trunkrs
Address : | De Liesbosch 90, 3439 LC Nieuwegein, Netherlands |
Postal code : | 3439 |
Website : | https://www.trunkrs.nl/ |
Categories : | |
City : | Nieuwegein |
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Anastasiia van der Horst on Google
★ ★ ★ ★ ★ If I could put 0, I would, but I can't, so 1 star it is.
The worst shipping service I've ever had experience with.
There was never a delivery attempt, yet everytime it said 'business is closed during evening hours' - even though it was a home address.
I contacted Customer service multiple times - in the end, I was told the package was rescheduled for the next day, AGAIN, but turns out the package was sent back to the shop.
The worst service ever, Customer support is just as useless.
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Dániel Boateng on Google
★ ★ ★ ★ ★ This should be the main company in the world! I can't believe that there is a company this good and advanced! I didn't even know this company till today! The website is so useful to select all the options for delivery!
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fräülein mädchen on Google
★ ★ ★ ★ ★ perfect delivery, very smart pre delivery questionnaire. very friendly and patient delivery person. only little thing to make it five stars is if there would be a one to two hour delivery time frame, but still, the best so far.
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Lindsay Rubino on Google
★ ★ ★ ★ ★ Horrible, horrible service. They’ve damaged two packages (one covered in ink of some sort?), told me I wasn’t getting my delivery then showed up at 10 pm, and now have delivered my package to another person a 20-minute drive away. She was kind enough to look me up and call me, as it was a perishable item.
Then, to add insult to injury, I got a message from Trunkrs saying that “the address you gave us is wrong, and that’s why we can’t deliver it today.” But wait — two minutes later, I got another message that they delivered my package. How, when I’ve not received anything and in fact my package is at another person’s house? She also never received her package, and they basically told her “too bad.”
I wish I could give this negative stars. I will never order from any company that uses Trunkrs.
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Cynthia Vargas on Google
★ ★ ★ ★ ★ Thanks for such a great service! My package came few hours after the purchase even if it was in another country. The delivery person was so kind and in time. I will definitely choose this service next time I can.
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Jyotirmayshuva on Google
★ ★ ★ ★ ★ I like their service, specially I receive one notification when the delivery guy is close to my house, and I receive a call 5 minutes before they arrive which ensure that I will not miss receiving my package.
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Selin Sev on Google
★ ★ ★ ★ ★ Worst delivery ever, will never be using again. If I had to rate it, 0 would not be bad enough and I would give -100. First they said the delivery was unsuccessful because I was not at home. I was home all day, the bell did not even ring. They told me it will be delivered next day. The next day i received an email saying “We haven’t received your shipment, contact the webpage”. When I contacted customer service, they said that it is weird and they will start an investigation. The shop shipped another order when I contacted, and after the delivery time, they said it wasn’t delivered because they could not find the address which I specifically wrote down, including directions and instructions, including my phone number. When I contacted customer service for the 5th time, they said they noted it down and it will be delivered the next working day. Still do not have my package. Would never ever recommend or choose this service again and I advice you not to.
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Purple Rose on Google
★ ★ ★ ★ ★ The courier delivered my ordered item from MediaMarkt within the time period it said it would come, and even much earlier than I expected. He is also very careful in making sure of the security of the item and insisted to see our ID before giving me the ordered item. I appreciate his punctuality and work ethic!
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