Verkerk openhaarden - Nobelstraat 4

Beautiful stove perfectly laid out. Excellent service and good advice.

Good address and neatly reattached our windows of the stove. Top

Small problem with fireproof cord in fireplace. Just call, drive past and repaired with the right materials at home in a few minutes .. Top arranged so.

Service no Service, the appointments do not come to, to call twice, oh ?! still has to come by after four weeks, you are being fooled

Good service and nicely made. Think with you. We are very satisfied!

Note: Do not keep appointments time after time. Do not call back or arrange anything at all. +/- July I will call myself for an assignment -> Response: The sales department will call you back +/- early August: I will call again myself I have not heard anything. Sir indicates I will come and have a look tomorrow morning -> Fine. +/- week later I give my agreement and Mr. Verkerk indicates that I will call you at the end of this week for the date on which we come by in connection with this. preparing the planning. +/- week later on Friday myself but called again sir indicates sorry we are busy. We'll call you next week +/- week later not heard I call back and sir indicates yes colleague is ill +/- two weeks later (just now!) I call again because I have heard nothing AGAIN. Again I get Mr. Verkerk on the line and I express my disappointment. Mr. gets angry and indicates I am not waiting for this and hangs up. I honestly cannot imagine that Meneer Verkerk can actually make customers happy. He has never come across as friendly or positive and he piles excuses on excuses without proactively informing a customer himself. Mister previously talked about the sales department but I have never spoken to or seen anyone other than Mister himself. All in all, I am of the opinion that they are not waiting for this job and then pronounce it properly. You can't do business like that, can you? Worthless company that has not fulfilled an appointment yet and now throws the receiver next to it with the text find someone else. I had given myself a chance to chance more than understanding and neatly drawn up and then after a long breath you express your criticism and then you hang up. Do not do business with this company because they do not keep any agreements!

Very bad service. Have to pay over € 1,200 in bills for our faulty gas fire and it still hasn't been made. They left us with a faulty gas fire and a big bill. They never keep an agreement. In short, really the worst experience with a company you can imagine !!! Do not work with this company.

no answer to a question asked on their internet site, after a phone call in which my question could not be found, done again, still no answer with me 25 years ago, fireplace installed also not 100 % but it's still hanging don't waste any more time on this