Conrad Electronic - Altendorfer Str. 11

Super electro/electronic laden ?

Great electronic devices marker. But little confusing. And always crowded but not enough space!

You find nearly every thing. Prices are nearly 10 percent higher

Good store to buy electronic gadgets, different product assortment than Mediamarkt and Saturn. Here you can buy more specialized products.

To the branch Manager: Today I had a very surreal and shocking experience in Conrad Essen! I still felt really bad. I felt that situation like being interrogated in a Hollywood film by Iraqi police! After choosing the products I wanted to buy: a Xbox and a Sony camcorder. I went to pay with a GOLD MASTERCARD of CITIBANK but the credit card was not accepted Last night I had bought an expensive trip and probably the credit limit was exceeded. That´s normal! When I m going to leave the place a guard instructed me to follow him (in front of many people). It seemed too unfriendly for a simple issue!!! I suppose I am a respectable customer! ...and was embarrassing in front of many other customers. Then another guard came with the same behavior. I tried to record the situation with my phone, but they told me that I wasn´t allowed to use my phone! My God! I felt treated like a criminal!! They introduce me into the security room for an interrogation and investigation!! Was late and had no customers around.. I asked for the police.. a guard say ""We are like the police here"". The another guard say that "the police was coming.. or something similar" (my german is not really god) ... but the police never came. You don´t know this people and there is a moment when you feel your situation is not secure enough for yourself! Even when all your documents were in order!!! The interrogation were inappropriate. For example: - How much money is your credit limit? - Why do you a Deutsche Pass and you don´t speak German? (they asked that question for several times!) (my father is German but that is my matter and no one is allowed to ask those questions). Those kind of circumstances felt for me completely unacceptable in Germany. When they completed the FBI style investigation, they let me go ... the shop was closed... but before they say that "I AM BANNED and it is not allowed to come back again!". I think that is not legal because they cannot do that without real reason but I would like to have a written confirmation that I am banned from your shop and what are the reasons. Also my expulsion from the shop was unfriendly and they never apologized for the inconvenience. Also I hope that don´t happen with respectable customers again. Please instruct your staff. My best regards ================================= Next day: I have used the credit card at the supermarket and online shopping today and it work perfectly....

Extremely overrated place. There is a robot that is supposed to guide you to a certain area, for example soldering, but it always seems to bring you to the wrong place. The items are stupidly overpriced; I saw a GeForce GTX 1060 6GB in Saturn about 200-300m away for only 211€, a very good deal for such an item. The exact same model in the exact same colour was being sold at Conrad for 380€!!!! What the hell??? This is why I shop online, especially for electronic equipment. Cheaper, larger variety of items, more items, etc.

Well the available electronic there is awesome, from Arduinos over TVs to model building you have everything there that you need to make anything that requires electronics But the staff isn't nice at all No hello on entering an almost empty store by the two people at the entrance counter. Okay I can live with that but I basically had to force one of the workers there, who just relaxed at the service counter, to answer a simple question for me. Maybe they had a bad day but srsly I practically had to pull the answer out of them So only go there if you know what you need The workers (as far as I perceived it) aren't helpful at all.

Every other leap year or so I come back to this place. Every other leap year we walk out without having bought anything. Sometimes the pricing is outrageous. Sometimes there's no customer service to be found. This time, I needed a servo saver and maybe some screws for an RC car, but the only costumer rep in the area was swamped with a bunch of middle aged guys that do not respect a line and don't understand what first come, first serve means. Waited for a long time with baby in arm for any help, until the kid and me lost our patience. So, good bye. No thanks. I'll see you again in maybe 4 years. Maybe.