OV Servicewinkel NS en EBS - De Ruijterkade
About OV Servicewinkel NS en EBS
Het Mainport Innovation Fund (MIF) is een collectief van partners bestaande uit Schiphol, KLM, TU Delft, Havenbedrijf Amsterdam en NS die elkaar vinden in de ambitie om ondernemers in een vroeg stadium te ondersteunen met geld en expertise om te kunnen groeien. Op basis van een actieve scout-functie komen jonge ondernemers op de radar die innovatieve oplossingen bieden in domeinen zoals mobiliteit, transport en duurzaamheid. Naast investeren heeft NS ook de mogelijkheid om als launching customer op te treden.
Contact OV Servicewinkel NS en EBS
Address : | IJhal, Amsterdam Centraal, De Ruijterkade, Amsterdam, Netherlands |
Website : | http://www.ns.nl/ |
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City : | Amsterdam |
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hazzmeholland on Google
★ ★ ★ ★ ★ De EBS chauffeurs staan op het prachtige overkapte busstation boven , bijna dagelijks NAAST hun bus te roken .. Schandalig.. Het zou rookvrij worden .. niet dus
The EBS drivers are standing on the beautiful covered bus station above, smoking NEXT to their bus almost daily.. Scandalous.. It would become smoke-free.. not so
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S H on Google
★ ★ ★ ★ ★ Deze vrouwelijke medewerkers balie 1 & 2
2/2/22 om 11:55 weten niet wat klantenservice inhoudt en plaatsen zichzelf boven klanten die met een aantal vragen zitten. Nog nooit zo schoffertige en arrogante klantenservice medewerkers.meegemaakt. schandalig
These female employees counter 1 & 2
2/2/22 at 11:55 AM don't know what customer service is all about and put themselves above customers who have some questions. Never experienced such rude and arrogant customer service staff. scandalous
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H G on Google
★ ★ ★ ★ ★ Your railway is a joke
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Le Kim Ngan on Google
★ ★ ★ ★ ★ Friendly and helpful staffs
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luisa on Google
★ ★ ★ ★ ★ new in town, stopped in here and my info sorted out. very kind staff
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Ayoze on Google
★ ★ ★ ★ ★ Really bad experience with the office downstairs were you should buy the tickets. Very unfriendly people. They didn't help to tourist. It's a pity because drivers are friendly and helpful
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COCO JAMESON on Google
★ ★ ★ ★ ★ Asked about the train and public transport card options as they were confusing. Staffs (we asked to more than 1 staff) were not helpful at all, showed us a map that later they took back; or rather yanked it from my hands (it is a free map for tourists, as we learned later on). We asked nicely and the staffs acted as if we were stupid for not understanding how the different cards works. Such petty and arrogant behaviours for service people. Left the counter feeling even more puzzled and harassed.
Update: another couple just left the service counter looking mad and talking abt the service lady behind the counter in english. Next thing i heard was the said lady SHOUTED at them saying, ‘i know your language. What kind of behaviour and attitude’ and greeted the next person in line with such angst and said, ‘i’m not a nice person, dont do that to me’.
I mean...
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Laura Rubio on Google
★ ★ ★ ★ ★ 1 star because 0 isn’t an option. At EBS nobody has a clue of what’s going on nor how to help customers with serious issues with their yearly abonnament. All they say is to call a number (that you have already called five thousand times without luck) or file a complaint.
They’re so blunt and arrogant. To the dude with an ear stretch, get a different job. Customer service isn’t your thing.
This review is to the EBS crew only since it’s very different to the ladies at NS which are super nice and helpful. Maybe they should take over EBS…
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