Pearle Opticiens Amstelveen - Stadshart - Binnenhof 8-A

2.8/5 β˜… based on 8 reviews

Contact Pearle Opticiens Amstelveen - Stadshart


Binnenhof 8-A, 1181 ZG Amstelveen, Netherlands
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Samer Al-Bana on Google

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Ik heb 1 bril gekocht de laaste maand en hij is kapot gegaan en ze zeggen dat er geen garantie op zit, geen aardige mensen en slechte service!!
I bought 1 pair of glasses last month and it broke and they say no warranty, no nice people and bad service!!
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Aidai J on Google

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Quite unpleasant staff. Staff is reluctant to answer questions or even help...
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Siddharth Prasher on Google

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Just terrible service. Not reachable on phone and say it takes 14 business days to make a pair of spectacles. Avoid if possible!
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Filip Mitkovski on Google

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Wow... when I bought the glasses they were so nice and welcoming, recently i have returned to claim my insurance woooow that attitude and arrogance... first time im seen this kind of behavior in The Netherlands maybe it wasn’t a good day for the lady at the front desk but in any case im not your punching stress relieving bag Update On my return to pick up the glasses she still behaved arrogant... she simply hates foreigners
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Noa Juanita on Google

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A few persons are not interested, but the majority of the team is dedicated and very pleasant. I can understand why customers reviewed them with 2 stars, but that is not correct. After many visits it is clear that they deserve more stars.
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Dejan Petkovic on Google

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Young lady and optician helped us a lot today, were super friendly and pleasant. We are very happy, even though it was pretty busy in the shop. They know what they are talking about and they both advised us well. Shop also has a decent choice of frames! Yes, it takes them 2 weeks to make glasses if you ask for extra layers, but these things are typical for the Netherlands, I just hope that final result is also aligned with 5* :))
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Mateusz Lis on Google

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Buying glasses in that place left me blind for months. They made a typo in the measurements and I had completely incorrect glasses, which they told me 'normal people' don't return after just one day. Then they accepted that something was off, made another pair (took weeks), that was also completely broken (in a less obvious way), while being quite obnoxious about it. Some of the shop assistants were helpful but majority seemed to have something against me personally (perhaps for speaking English) and it was extremely hard to deal with them.
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Vasco Miguel on Google

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Spend your money elsewhere! Calling these people incompetent, is too good for them. It started with a lazy, bored with his work shop assistance that was too annoyed with my case. It was too difficult for him to measure my eyes or to understand what was going on! Got the wrong diagnose. Waited 2 weeks for the glasses. Went home with my new glasses and something was very wrong. Went back and got a second diagnose. Different from the first one. Another two weeks have passed and no glasses. Called the shop and when I was on my way got a call saying they were wrong again!!! Another week passed. Again back to the shop... and guess what?! Wrong again! Asked for my money back. Waited 6 weeks to have 160€ it transfered to my account!!!!! 6 weeks after several calls and mails to the shop and headquarters of Pearle!!!! And Pearle is a shop with 61 years????? What a joke. Never again! Be smart. Shop somewhere else!

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