Schaap en Citroen Juwelier Utrecht - Steenweg 65
4.4/5
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based on 8 reviews
Contact Schaap en Citroen Juwelier Utrecht
Address : | Steenweg 65, 3511 JN Utrecht, Netherlands |
Phone : | π + |
Postal code : | 3511 |
Website : | https://www.schaapcitroen.nl/nl/juweliershuizen/schaap-en-citroen-utrecht/ |
Categories : |
Jeweler
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City : | Utrecht |
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Brander R on Google
β β β β β Zeer slechte ervaring vanmiddag gehad met dit S&C filiaal. Aangezien ik geen afspraak had gemaakt, kon ik volgens de beveiliger niet geholpen worden en mocht ik de winkel niet binnentreden. De beveiliger vertelde dat het druk was en het personeel mij niet kon helpen. Nou zag ik door de ruiten dat er bijna geen klanten in de toko waren. Daarnaast was de toon van de betreffende beveiliger (klein, dik manfiguur) onvriendelijk. Geen S&C Utrecht meer voor mij!
Had a very bad experience this afternoon with this S&C branch. Since I had not made an appointment, according to the security guard I could not be helped and I was not allowed to enter the store. The security guard told me it was busy and the staff couldn't help me. Now I saw through the windows that there were almost no customers in the toko. In addition, the tone of the security guard in question (short, fat male figure) was unfriendly. No more S&C Utrecht for me!
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A H P on Google
β β β β β Geholpen door Paul en mooi uitleg over de mogelijkheden gekregen. Ik had een Cartier Tank en twijfelde over inruilen of een andere band te kopen. Paul gaf de mogelijkheden en heeft de voor en nadelen van alles. Ik ging weg met de zekerheid dat ik wilde. Toch ingeruild voor een andere Cartier. ??
Helped by Paul and got a nice explanation about the possibilities. I had a Cartier Tank and was hesitant about trading it in or buying a different tire. Paul gave the options and has the pros and cons of everything. I left with the certainty that I wanted to. Still exchanged for another Cartier.
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Stef on Google
β β β β β Afgelopen zaterdag mijn Wimbledon opgehaald na een uitgebreide reparatie. Ondanks dat het bijzonder druk was nam de verkoper erg veel tijd voor mij. Uitgebreid de huidige mogelijkheden doorgenomen en ondanks dat ik niks kon kopen door de bekende tekorten voelde ik mij erg prettig behandeld door het team. Ik hoop dat de rust in de markt snel weer terugkeert zodat ik een herinnering aan mijn oma kan aanschaffen.
Picked up my Wimbledon last Saturday after an extensive repair. Despite being very busy, the seller took a lot of time with me. Extensively reviewed the current options and despite the fact that I couldn't buy anything due to the known shortages, I felt very pleasantly treated by the team. I hope that the calm in the market returns soon so that I can buy a memory of my grandmother.
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Nina van Rijn on Google
β β β β β Hoewel ik uiteindelijk een prachtige verlovingsring heb, ben ik extreem ontevreden over de 'service'. van deze winkel. Lang moeten wachten op vermaken van de ring, afgescheept worden met maitjes in plaats van telefoontjes, geen flexibiliteit bij het ophalen van de ring en tot twee keer toe geen reactie op mijn feedback die ik via de website heb verzonden (waarbij een uitnodiging wordt gedaan om feedback te geven in het kader van verbetering van de service). Voor onze trouwring zullen wij dan ook zeker niet naar deze winkel gaan en deze winkel niet aan anderen aanraden.
Although I have a beautiful engagement ring in the end, I am extremely dissatisfied with the 'service'. from this store. Long waits for the ring to be changed, being fobbed off with mails instead of phone calls, no flexibility in ring pick-up, and twice no response to my feedback sent through the website (inviting to provide feedback in the context of improving the service). We will therefore certainly not go to this store for our wedding ring and will not recommend this store to others.
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Dennis lucky on Google
β β β β β Super helpful and has a great variety to choose from from all higher watch brands
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Mr Mackey on Google
β β β β β Went to Schaap en Citroen located in Utrecht. The service was very good. They took their time to inform you about different watches and were patient / calm. Its not a cheap store....but its worth the money.
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Iancu Mihai Caputa on Google
β β β β β Went to Schaap & Citroen in Utrecht with the intention to buy a watch. It was not possible to do it unless you had an appointment, although the store was pretty much empty. I understand COVID measures. I asked the security what do I need to do, and was asked to schedule an appointment 2h later. I explicitly told the clerk I want to buy a watch and asked him if they can help me with the appointment, and they said to do it myself on their website. Ok, I took out the phone, and started to struggle how to do it in front of the store. Finally couple of minutes later I could see that there was no empty slot that day, and while I sat there, looking at the clerk who just walked me out, I was expecting some assistance which didn't come. Not quite what you would expect from a respectful jewelry store, especially since you are willing to spend a hefty amount of money there. Luckily I managed to find another official seller of the brand I was looking to buy a couple of steps further from this store: PUNTE JUWELIER-REYERS which I highly recommend for their excellent service: even though I had to wait there as well, I was offered what I was looking for. It's possible to be situational, but the Schaap & Citroen experience was bitter for me, as I walked up the shop with high expectations and strong intention to buying the desired watch, even though the price was higher than on other shops.
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Rad on Google
β β β β β asked if they can replace tissot watch battery, which they answer that it will cost 100eu and took 6 weeks to process. decided to go to another guaranteed watch store and got it replaced in less than 10 minutes with only 10 eu.
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