Starbucks - Hollandse Toren 97

Starbucks do not charge less for their coffee than other quality coffee shops. But you are never sure that the barrista will pay proper attention to your coffee. I sit in the bus now with a lingering taste of milk in my mouth, whereas after a proper flat white I remain with the pleasingly bitter taste of the crema. I returned the first cup because the batista was on the phone and simply poured in the milk, not paying attention to create a smooth microfoam and bring the cream to the top for aroma. I ended up with a coffee with milk where the foam is just that - foam. She did not seem pleased that I returned to the shop and asked for a retry. But I think she does not have the appreciation for a good cup of coffee that I expect. If you do not care much for coffee I can understand that this may not be important. But paying close to EUR 4 for a cup entitles me to my ideosyncrasies, I think. Starbucks, I shall visit you again if I have no choice but until you consistently get rid of this good enough attitude I shall always visit the reloable coffee shop accross the street. Pity they open a bit later, otherwise I would not have been posting this review. Sure, I can go elsewhere and 8 out of 10 time I do. However, I think Starbucks has all in its favour to make good coffee if only it would care enough. I guess they focus on the coffee flavoured mixed drinks, to the detriment of making great coffee. I would love to believ that I can rely on you when I travel, and often I am forced to until I discover a real coffee shop. But you could be it.

Very bad experience today. The Asian/Chinese lady that working here is very disrespectful to clients. She asked us to leave and drink our cup outside without any reason. You had enough place inside to sit down. Last time we will come to this place:(

What can I say. I really love Starbucks coffee and I am very often all around the world in Starbucks places. This was the worst ever. I wil give 5 stars to Starbucks (in general) but minus 5 for this one in Utrecht. First we came in 9 of April 2019. round 16 pm. I am saying this because I hope someone will say to people how worked that day - YOU NEED to be better, polite, and you need to speak Eng in Utrecht. I came with few friends and we talked on Eng, they look at us like we are idiots. We ordered 3 very nice coffee and cookie, they did not write our names, they pretend first that they do not know what we want...they pretend they did not hear us when we said we just want glas of water...it was like 15 min talking with someone who hate you. Small girl with really nasty smile was talking about us last 45 min, with her tall friend who was working with her. Looking at us like we are from some other planet. Toilet was so dirty. I do not know what to say. I did not felt like I am in Starbucks...and I will never ever go to this one. I never had this bad service in some cafe and I am like twice a week around.

Really nice cozy Starbucks, friendly staff.

I was inclined to give 1 star, but I know that the staff does not deserve this, as they are always very kind. However the owner needs to adjust the opening times at google. It is very frustrating to come here 3 times, and all the times they are closed because someone forgot to update the opening times. This makes me not want to come back or choose the competitor: bagels and beans a few meters away.

Can't talk Dutch and too much coffee in my frappuchino. You're in netherlands learn to talk dutch

Asked for lactose free milk today but definitely didn't get what I requested. Please make sure not to make such mistakes in the future. Really not nice.

Quick and efficient work early in the morning. Also, barista Elena is like a shot of coffee on top of the actual coffee, always super cheerful and energetic and friendly, even before 8:30 in the morning!