Sunweb Group - Bahialaan 2

Name: Sunweb Group - Bahialaan 2
Address: Bahialaan 2, 3065 WC Rotterdam, Netherlands, Rotterdam, 3065, Netherland

3.9/5 ★ based on 8 reviews

Contact Sunweb Group

Address :	Bahialaan 2, 3065 WC Rotterdam, Netherlands
Phone :	📞 +8
Postal code :	3065
Website :	http://www.sunwebgroup.com/%3Futm_medium%3Dorganic%26utm_source%3Dgoogle%26utm_campaign%3Dgoogle%2Bmy%2Bbusiness
Categories :	Travel agency ,
City :	Rotterdam

Bahialaan 2, 3065 WC Rotterdam, Netherlands

Best Travel agency in netherlands

H	Herma Herma (Hermi) on Google ★ ★ ★ ★ ★ Ik kreeg thuis geen contact met de klantenservice. Weinig service dus. Ook niet wat betreft transfer naar je accommodatie. Ook dát moet je betalen. Je werd gewoon op de hoek afgezet/gedumpt en je zoekt t maar uit. Lekker tegen de helling oplopen met je bagage. Tegen zo'n prijs zou je toch meer service verwachten . I couldn't get in touch with customer service at home. So little service. Not even with regard to transfer to your accommodation. You have to pay that too. You were just dropped off/dumped on the corner and you figure it out. Nice walk up the slope with your luggage. You would expect more service at such a price.
J	John De heer on Google ★ ★ ★ ★ ★ Moet 1 persoon annuleren maar je wordt van kastje naar de muur gestuurd. Nog niet eens normaal antwoord geven . Lees dat daar en verder kunnen wij niks . Have to cancel 1 person but you will be sent from pillar to post. Not even a normal answer. Read that there and we can't do anything else.
E	Erwin Erwin on Google ★ ★ ★ ★ ★ Reis geboekt met Sunweb. Krijg ik een mail dat het misschien niet door kan gaan. Ik kan de reis niet anuleren en ik krijg ook geen duidelijkheid of het door gaat. Bellen helpt ook niet, waardeloos dit! Wacht nu al meer dan 48 uur op duidelijkheid terwijl reis over een week is. Trip booked with Sunweb. I get an email that it may not be possible. I can't cancel the trip and I don't get any clarity whether it will go ahead. Calling doesn't help either, worthless! Been waiting for clarity for over 48 hours now as trip is a week away.
M	Mitchel on Google ★ ★ ★ ★ ★ Binnen een werkdag verzoek gedaan om de geboekte reis te annuleren; maar nee, daarvoor wilt Sunweb ruim 1500 euro zien. Er waren voor de reis nog maar 2 kamers beschikbaar en ten tijde van het verzoek nog maar 1 (ofwel; Sunweb heeft hierdoor ook geen omzet mis gelopen). Wat een baggerservice. Ik ben bereid de review weg te halen mits er een oplossing wordt geboden (boeking 4610898). Request made within one working day to cancel the booked trip; but no, Sunweb wants to see more than 1500 euros for that. There were only 2 rooms available before the trip and only 1 at the time of the request (in other words; Sunweb did not miss out on any turnover as a result). What a dredging service. I am willing to remove the review if a solution is offered (booking 4610898).
S	Suryaman Chetri on Google ★ ★ ★ ★ ★ Good and helpful.
B	Bert Smit on Google ★ ★ ★ ★ ★ Top
J	Jep RM on Google ★ ★ ★ ★ ★ A nice place with professional people working hard to offer good products and support.
R	Reza Khoshnevis on Google ★ ★ ★ ★ ★ Impossible to contact and get clarity on the cancellation costs given that I bough all the insurances offered by Sunweb! For the first time I booked a trip with Sunweb. Knowing everything could be uncertain due to COVID I also bought all the insurances they offered to be able to cancel if needed. France chnaged the rules, I had to cancel my trip, contacted Sunweb, they referred me to “My Sunweb” where says of 500 I need to pay more than 300 as cancellation costs!!! As it was written when I bought the insurance, 75% of what I paid was refundable. Contacted them again, after 90 minutes listening to their music I got disconnected!!!! I have 2 more days to use the cancellation time but no hope to be able to talk to someone! This is absolutely absurd! Just book your vacation somewhere else!!!