Swapfiets Amsterdam Zuid - Stadionplein 26
4.3/5
★
based on 8 reviews
Contact Swapfiets Amsterdam Zuid
| Address : | Stadionplein 26, 1076 CM Amsterdam, Netherlands |
| Postal code : | 1076 |
| Website : | http://www.swapfiets.nl/ |
| Categories : | |
| City : | Amsterdam |
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Kyra Teklu on Google
★ ★ ★ ★ ★ Super quick friendly service! Doing a great job.
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Veronika Shalevska on Google
★ ★ ★ ★ ★ Really friendly gentelman! Helped a lot. Would be proud to call him my brother
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Ιάσων Παπαδόπουλος on Google
★ ★ ★ ★ ★ Not worth it company. I rented the bike 2 months and they keep changing me. I have to pay 110 for no reason at all. I am completely unsatisfied. In the store they didn't informed me right so now i have to pay money. Very bad experience
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Oana Stan on Google
★ ★ ★ ★ ★ Had a flat tire and it got fixed in less than a day! Love the staff at Swapfiets, very professional and always nice and warm.
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Oleksandr Odinok on Google
★ ★ ★ ★ ★ Dropped my bike in that store today. No matter that I arrive without appointment, they still allowed me to drop off the bike. After using Swapfiets for 8 months I can recommend it to anyone who is looking for temporary or even constant bike. I decided to buy my own now since will have storage to keep it during the night.
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Peter Paul on Google
★ ★ ★ ★ ★ First Visit (23/10/2020): Excellent service. Super quick. Amazing friendly staff. Lot of space outside. Must visit for any Swapfiets owner to just tune up and have a quick bike check up.
Keep up the fantastic work
Updated:
Second Visit (23/02/2021) the team is absolutely fantastic. They listened to all the issues, and resolved each one. The solved all 4 issues in less than 10 mins. (Love that you don’t need to wait too long at all) And more importantly right now, they are also very good with the Covid measures, santizers, distance and masks. Great work, keep it up.
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Robin Dahan on Google
★ ★ ★ ★ ★ Swapfiets is going down, big time... I used it for the first time in 2019 when I was living in Maastricht and was impressed by their service (everyone super nice, super reactive when you have a problem with your bike etc... the promise was impressively well held).
2 years later, after moving to Amsterdam, I blindly decided to go again for them, and what a mistake ! Long waiting before you get your bike, and no easy way to contact them when something happens to the bike (I have had a non-functioning ring for 2 months).
On top of that, I've had a terrible experience recently. After providing all my payment infos (the same as for my other subscriptions, which work perfectly with other companies), I received a series of emails in a very short notice (seems like contactibility works only one way), adding a 60 euro fee to my subscription, outrageous ! After multiple exchanges with them and wasted time, the best i got was: "we don't care about your negative experience, we have enough happy customers, so feel free to cancel your subscription".
So this is a call to all the bad-treated customers of Swapfiets: MAKE YOUR VOICE HEARD AND MAKE THESE GUYS RESPECT THEIR CUSTOMERS !
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Nick Seruwagi on Google
★ ★ ★ ★ ★ Turned up to collect my bike and it wasn’t available despite there being 100s of bikes in the store. I wanted an electric bike. no alternative bike was offered or given.
Shocking service. No surprises though the company has been getting lots of complaints
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