Swatch Amsterdam Kalverstraat - Kalverstraat 14
4.3/5
★
based on 8 reviews
Contact Swatch Amsterdam Kalverstraat
| Address : | Kalverstraat 14, 1012 PC Amsterdam, Netherlands |
| Phone : | 📞 +8878 |
| Postal code : | 1012 |
| Website : | https://www.swatch.com/nl_nl |
| Categories : | |
| City : | Amsterdam |
| Description : | Long-standing chain selling the brand's contemporary Swiss-made watches in a variety of styles. |
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Andrew Harvey on Google
★ ★ ★ ★ ★ I had an issue with a swatch I'd purchased in January which was under warranty. Jennifer served us and was very understanding and helpful in solving the issue for us. Good service in a well fitted out flagship store.
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B Zaheer on Google
★ ★ ★ ★ ★ Great service and I am very happy with my new watch
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Aleandro Martimbor Zayas on Google
★ ★ ★ ★ ★ My watch is 4 years old , bought it here and always when ever I have an issue they help me VIP...
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Rick van Wijngaarden on Google
★ ★ ★ ★ ★ I had a true experience at this shop that has kept me tight as a loyal advocating customer in my Swatch customer journey since 1993. I recently bought a great item from a Swatch collector because I fell in love with it. Unfortunately, the metal strap was a little tight, and the strap is no longer available in today's Swatch collection. It only needed a straplink. The employee took my watch and went through a drawer and finally found the part I needed. I was so happy! She put it on the strap until I was happy with the fit. She could have tried to sell me a new strap which would have felt inconvenient for me. She sent me away totally happy and she refused to charge me anything. What she did, is that she renewed, and most probably upgraded my Swatch loyalty into lifetime loyalty. Definitely, as anyone can read, she made me want to advocate for the brand. Thank you!
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Sabrina Miklavcic on Google
★ ★ ★ ★ ★ Great location, just next to the Dam and super nice, clean store with great service. I'm owning a really cool Swatch watch for the past 7 years and I never knew that I could get a new battery for FREE if i get directly to their official store. Since it became really difficult to find a store in Amsterdam where you can buy a battery and where they will as well swooped it with the old one, i have checked online, if there is a Swatch store in town. And yes, it is and this is the message i read on their site:
"Does your Swatch need a new battery?
Then come quickly to the nearest Swatch Store in the Netherlands, we will replace the battery there immediately and free of charge, regardless of the quantity. Give your Swatch new energy for free!7
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SilverBloom SB on Google
★ ★ ★ ★ ★ We went to Swatch Kalverstraat Amsterdam for a rudimentary battery replacement. For a minute we turn our backs from the workers and browsed a bit. We heard a scream and noticed the workers are looking at each other wondering what happened. The worker handed over the Swatch Irony with the seconds hand detached from the central pin. We left the shop scratching our heads with bewilderment. We don't know what to do at this point.
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Vicki Watson on Google
★ ★ ★ ★ ★ Excellent help and advice - so impressed with sales person’s knowledge, patience and kind advice. I will definitely return!
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Marcus Engel on Google
★ ★ ★ ★ ★ 5 Stars for the Store and the 5 Stars for Swatch.
Not many companies have the quality to admit when they have done something wrong and the Swatch store and the employees have definitely proofed that they are able to do it.
Without sparing too much detail, in the end we got surprised by the Swatch team at our house with this nice little care package.
Well done, Swatch & team!
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