Twill Logistics - Turfmarkt 107
3.3/5
★
based on 7 reviews
Contact Twill Logistics
| Address : | Turfmarkt 107, 2511 DP Den Haag, Netherlands |
| Postal code : | 2511 |
| Website : | https://www.twill.net/ |
| Categories : | |
| City : | Den Haag |
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Atta Batta on Google
★ ★ ★ ★ ★ |
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Janika Mandel on Google
★ ★ ★ ★ ★ |
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Syed saad ibrahim on Google
★ ★ ★ ★ ★ |
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Arthur Snijder on Google
★ ★ ★ ★ ★ |
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Joris Hendrickx on Google
★ ★ ★ ★ ★ Geen telefonische support. De telefoons staan uit.
Er loopt véél fout bij boekingen, doordat er geen communicatie met TWILL mogelijk is escaleren de problemen.
2e boeking die we via hen proberen, en 2 keer complete chaos.
Twill is dochteronderneming van Maersk, je zou verwachten dat Maersk op zijn minst kan assisteren bij boekingen van TWILL. Ik heb net gebeld naar Maersk Nederland, en de support mensen kennen Twill zelfs niet.
Mijn container is ditmaal reeds overgeboekt op 3 schepen. Op latere datum. Informatie komt er niet.
En dat zijn dan de zogezegde "two way committent" boekingen, waar TWILL/MAERSK de boeking garanderen. Ze overboeken hun schepen overduidelijk, en de boekingen van TWILL staan blijkbaar qua prioriteit bijzonder laag bij MAERSK.
 No telephone support. The phones are turned off.
There is a lot of error with bookings, because communication with TWILL is not possible, the problems escalate.
2nd booking we try through them, and 2 times complete chaos.
Twill is a subsidiary of Maersk, you would expect Maersk to at least assist with TWILL bookings. I just called Maersk Netherlands and the support people don't even know Twill.
My container has already been transferred to 3 ships this time. At a later date. There is no information.
And those are the so-called "two way committent" bookings, where TWILL / MAERSK guarantee the booking. They clearly overbook their ships, and TWILL's bookings are apparently very low in priority at MAERSK.
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Anas on Google
★ ★ ★ ★ ★ No space...always
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Martin Průša on Google
★ ★ ★ ★ ★ The best digital freight forwarder on the market! You can make a booking within 30s. So exceptional. Thank you guys.
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