Archipelapotheken B.V. - Bankastraat 60
3/5
★
based on 8 reviews
Contact Archipelapotheken B.V.
| Address : | Bankastraat 60, 2585 EP Den Haag, Netherlands |
| Phone : | 📞 +77 |
| Postal code : | 2585 |
| Website : | http://www.apotheeknauta.nl/ |
| Categories : |
Pharmacy
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| City : | Den Haag |
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Arie on Google
★ ★ ★ ★ ★ Lang wachten duurt lang er je word geholpen.
 Long wait takes a long time to get help.
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Ger Schutter on Google
★ ★ ★ ★ ★ Houdt zich niet aan haar zorgtaak. Als men dringend een geneesmiddel nodig heeft en ze hebben het niet dan krijg je geen hulp maar moet je het zelf uitzoeken.
Doesn't keep up with her caring responsibilities. If someone urgently needs a medicine and they don't have it, you won't get help but you have to find it yourself.
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A S on Google
★ ★ ★ ★ ★ Raken herhaalrecepten kwijt waardoor voorgeschreven medicijnen die bezorgd hadden moeten worden niet geleverd zijn. Het excuus: iedereen op vakantie. En dat terwijl je dan het hele weekend zonder medicatie zit. Het gaat hier ook nooit vooruit.
Losing repeat prescriptions, as a result of which prescribed medicines that should have been delivered have not been delivered. The excuse: everyone on vacation. And that while you are without medication all weekend. It never progresses here either.
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Caroline Boonstra on Google
★ ★ ★ ★ ★ Wat een ongelooflijk slechte apotheek .
de ene fout na de andere , en dat voor een apotheek !
mijn moeder van 87 is recent 3x in de nacht en ochtend gevallen en was heel wazig ; in het ziekenhuis geen oorzaak gevonden maar wat bleek : in de baxter zaten "per ongeluk " twee ( ! ) slaappillen in plaats van 1 .
schandalig en ik ga nu echt een officiele klacht indienen .
What an incredibly bad pharmacy.
one mistake after another , and that for a pharmacy !
my mother of 87 recently fell 3x in the night and morning and was very blurry; in the hospital no cause was found but what turned out : in the baxter there were "accidentally" two (! ) sleeping pills instead of 1 .
outrageous and I'm really going to make an official complaint now.
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Roger Thurman on Google
★ ★ ★ ★ ★ Efficient, friendly, creative and very professional.
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Clear Screen on Google
★ ★ ★ ★ ★ Little interest in serving / helping people. If you can choose, I’d recommend using Java Apotheek - much more efficient and helpful.
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Dafne Meij on Google
★ ★ ★ ★ ★ Very bad service. When entering, one of the three ladies is helping a customer and the other two do not acknowledge my presence or greet me or ask if I can wait a few moments. After five minutes waiting, with no other visible customers around, one of them asks if she can perhaps help me.
I ask for particular eye drops. She says: can I have your prescription? I say, no, these eye drops don't require a prescription. The lady says, yes they do. I say: no, they don't, really. She goes to ask a colleague who agrees with her that a prescription is required.
I tell them that I take the drops for years and that a prescription is not required. Unless they are the only pharmacy in The Netherlands that requires a prescription for these eye drops. They can even verify this information in their online database.
She asks me if I need just one bottle and goes to the counter to scan it so I can pay. No apologies, nothing. She displays being offended.
Clearly in this pharmacy the fact that even if people need medication and will wait for it and be polite and patient, does not mean you can not be efficient, customer focused, friendly and service-oriented to the customers. I sincerely hope they will learn this at some point, because the current approach seems horribly outdated and makes me blacklist this pharmacy.
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Helena Maren on Google
★ ★ ★ ★ ★ Great pharmacy! I had a bike accident near there and they helped me take care of my scrapes right away. Super nice service! Would definitely recommend.
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