E-bike to go - Overtoom 572

3.5/5 β˜… based on 8 reviews

E-bike to go home - The monthly cancellable e-bike subscription in The Netherlands - Ebiketogo.com

For only €21,50 per week you have your own e-bike, always in perfect condition and monthly cancellable. Enjoy the ride.

About E-bike to go

When founder Jelle Visser witnessed the vast surge in popularity of electric bicycles, he knew for sure: e-bikes will become the standard. In 2015 he established e-bike to go with one single mission: to make sustainable transportation available for everyone. Our subscription, is the alternative for traditional modes of transportation. It enables you to carelessly cruise through life with our flexible conditions. As of today, there are over 10.000 riders enjoying our in-house developed model, which makes e-bike to go market leader in e-bike subscriptions. Our flexible subscription, our excellent assistance (and maintenance) and our fast delivery really stand out.

What about our e-bike? You will immediately recognise the striking green rims. With its unique design and rugged quality, our e-bike is the very best in the Dutch, Belgian and German market – perfect for the urban e-biker. Clever techniques, such as a beltdrive integrated lighting and anti-puncture tires, ensure that this bike is built to last. By providing additional options, for instance a XXL-battery and fast-charger, we serve both consumers and business clients. In addition, we offer different cycling plans to food delivery companies and hotels.

Contact E-bike to go

Address :

Overtoom 572, 1054 LN Amsterdam, Netherlands

Phone : πŸ“ž +878
Postal code : 1054
Website : http://ebiketogo.com/
Categories :
City : Amsterdam

Overtoom 572, 1054 LN Amsterdam, Netherlands
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Mwirumubi Walter on Google

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I've been using the bike for 3 months already. Just swapped it now and Refki, your dedicated professional guy helped me swap the bike and charger. He's an asset to your company, thank you very much Ebiketogo.
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John Thies on Google

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Awful. Price gets higher and higher, service worse and worse. I waited a week to get my bike replaced for the millionth time, only to receive a bike that worked for one day. They know all their bikes are broken and rent them out anyway. Now that I've cancelled they want me to pay another month, even though they charge weekly. Also they're very rude.
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Scout Net Arena on Google

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Ghost company - does not exist. The list of false promises is almost 100%. Bikes dont work properly, constant battery issues, time to get a replaced bike can be a over 3 weeks and getting you money back is impossible as they offer to refund the weeks while it is broken and make false promises again in order to retain customer. Threats received my money will be collected if I dont pay. Customer service is a chatbot in 90% of the cases and in the other 10 its a copied message to fill out a form...
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CRISTOS on Google

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Refki helped me change the battery immediately and with other inquiries, friendly and professional. Ebiketogo recommended.
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max the sax on Google

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Got the Noord e-bike, had to swap it three times in one month because of the seat or other problems. Now trying to cancel my subscription, already gave the bike back a month and a half ago after canceling and I am still trying to get the subscription to end. There have even been double debit orders for one week. Customer support is dismal. My advice: stay away.
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seat mushani on Google

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It's been a year and a half since I am a client to this company and beside ups and downs now they are giving a good service. After making an appointment I replaced the old one in just a few days. Harm was super helpful, one of the best dudes that work there ??
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Kirill Shtorm on Google

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You wait for bike to recieve 2-4 weeks. Awkward and poor customer support. YOu can not return it easily and have to apy month more (at least) even after subscription canseled. Particular e-bikes could worth around 3.5 of 5 grade. So generally good but with troubles sometimes. Battery going low after ~50 km.
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Johnson β€œjohnsonG” Gabriel on Google

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The Noord bike is quite a well built innovative product, but it's the company's customer processes and lack of proper information and instructions that really lets the experience down to point that I even ditched the bike at a train station to be able to continue on time to my next appointment. Really a shame, but even talking sense to the customer support didn't lead to a proper resolution and hasn't stopped the third billing reminder for 2 new weeks when I already handed the bike in 3 weeks ago. It could just be a case of bad luck and the wrong individuals involved during my week of frustration with the lack of (good) support, but .. Be warned..

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