OZO Hotel Amsterdam - Karspeldreef 2
3.8/5
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based on 8 reviews
Contact OZO Hotel Amsterdam
| Address : | Karspeldreef 2, 1101 CJ Amsterdam, Netherlands |
| Phone : | π + |
| Postal code : | 1101 |
| Website : | https://www.ozo-hotels.com/hotels/ozo-hotels-arena-amsterdam |
| Categories : | |
| City : | Amsterdam |
| Description : | Polished hotel featuring a contemporary cafe, a bar, gym & a guest lounge. |
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vahid khabbazi on Google
β β β β β very clean - far from down town - very quite place - good breakfast - next to the train station
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Letizia Guidi on Google
β β β β β The hotel is not in the city center of Amsterdam but there is a metro station nearby.
The staff was really kind and helpful.
They have a buffet breakfast which had either sweet or salty things.
The rooms were pretty cleaned along with the bathroom.
Only problem was the showers since it was easy to let water get outside the shower space.
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Emmanuel Osana-Isaac on Google
β β β β β Very good experience. Staff were friendly, lovely and very helpful. The room was spacious and clean, the facilities were very standard. Generally good experience.
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Michael Lima SΓ‘ on Google
β β β β β I booked a room from 17. -18. OCT and a day later I asked if i can change the date to 14. - 15.
I checked first if there were rooms available. They answered that it is not possible to change, because i booked a nonrefundable room. Well. I didnt want to cancel the reservation. I did want to change it and a told them that I would accept a charge for it.
No Service.
I waited nearly 24 h for a response. I have not been there, but I dont want it either
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Nikola GrΔan on Google
β β β β β Ok place to stay if you don't plan to stay long in downtown, or if you are here with a car. Otherwise it has a lot of logistical challenges, especially now with COVID restrictions.
Hotel itself is more or less new, clean and breakfast is ok.
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Iulian Arbone on Google
β β β β β Poor service for customers, the staff is very rude and useless, 4 stars hotel with empty bar fridge and also air conditioning not working at all. I would never recommend this hotel. ??
I would recommend to instruct the staff better how to deal with customers. Shame
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Abena G on Google
β β β β β This hotel is EXTREMELY UNHYGIENIC and does not follow their own covid protocols! Both rooms I was given had urine and blood stains on the bed sheets. The toilet seat was completely unhinged, bathroom floods whenever you shower and several brown stains on the window seal. I spoke to reception four times to have the room changed and speak to a manager who apparently is not available on weekends. An email was sent to follow up with the complaint which has been ignored and open calling to seek a resolution, I was advised that it was the cleaning company fault. No apology and compensation received
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Alex JP on Google
β β β β β We have previously stayed in hotels in Spain, Portugal, France, United Kingdom and Ireland, and this is the first time that a hotel has asked us to pay a 75β¬ deposit (plus the full price of the room) before entering the room.
Also, before we left, the staff made us wait 10 minutes in the lobby while they confirmed that the room was in order before releasing our deposit.
We did not feel welcome at any time during our stay.
Some of the staff seemed more concerned about their own makeup than the hostel guests.
Buffet style breakfast not according to a 4 star hotel.
Avoid it if possible.
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