Sandro - Pieter Cornelisz Hooftstraat 82
3.4/5
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based on 8 reviews
Contact Sandro
Address : | Pieter Cornelisz Hooftstraat 82, 1071 CB Amsterdam, Netherlands |
Phone : | π +9 |
Postal code : | 1071 |
Website : | http://www.sandro-paris.com/ |
Categories : |
Clothing store
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Store
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City : | Amsterdam |
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GRACE PARK on Google
β β β β β Dude working there - rude rude rude. Asking questions re: stock, just got short unhelpful responses
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Roosa on Google
β β β β β Love the brand but service is just bad here
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Tabea Brockmann on Google
β β β β β Says itβs open from 12 on Sundays, but they are closed
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Dream Wash on Google
β β β β β this review is about p.c. hoftstraat 12 in Amsterdam! I would only agree with the previous opinion that personnel is just the rudest and the most useless personnel you could imagine. Strongly advise against this brand, selling junk.
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viorela olimpia on Google
β β β β β My bad experience is related to their shop located in Rotterdam! I am really disappointed by the way clients are treated there. Rude, impolite, looking at you like u are a criminal and wanna steal something, lie to your face. When going to return a silk dress because i noticed it was damaged the lady there tried to convince me that by ironing the dress everything will be fine as the dress has no problem.The lady in case is tall, blonde , 30-40 years old. She is one the rudest person hired in sales I ever encountered. I would like to recommend her not to treat people with superiority, she has no right! Den Haag and Amsterdam has really helpful people !
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Borys Mederski on Google
β β β β β Hi! I bought a few things at your Paris store at Printemps Hausmann 2 weeks ago including a β¬135 shawl I didn't like which an extremely pushy lady basically forced me to buy. Now I came by to your Amsterdam store to return it and I heard it was not possible. I reportedly need to write emails to customer service and you don't even do refunds. You're an expensive place and I'd expect a better set up. Can the customer service please reach out to me. The ladies in the store were really nice but couldn't help me.
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Vanessa on Google
β β β β β Always had a good experience with the brand and the store at PC and the Bijenkorf, except for the times I was helped by a very rude and unhelpful woman at the PC store. I bought a jeans and it needed to be tailored, only on the condition that they could keep the finishing on them. This all went smoothly, they noted down my personal data and put me in the system. Once it was done they would call me, they said it would take 3-4 days at their tailor. After a week of not getting a call, I called them up to ask about the status and they told me that they would call once it was done. They never called and I went by the store a few days later to check. The jeans was there and when the woman showed me the jeans, they had cut off the finishing on the hem, the only thing I told them not to do! The woman didnβt come up with any solutions after asking her a million questions, then I asked her if the tailor may still have the pieces of fabric, so that they could stitch it back on. Turned out the tailor still had them and they sent the jeans back again. She said she would call me if it was done and needed my personal data again, because she didnβt put it in the system the last time. It took one more week and surprisingly she didnβt call me, again. I went by again when I was nearby and the fixed jeans was in the store already, the same woman was there and didnβt even apologize for the inconvenience and kept on being very rude. I've waited approx. 3 weeks in total to get my jeans.
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Ana B on Google
β β β β β Horrible client service!
Very disappointing service from Sandro. Bought a dress with quality problems and unfortunately had to return it. They would not give me a refund βbecause they donβt do refundsβ, which is totally ridiculous and against consumer rights. I still have not received a refund and instead received a voucher. Unacceptable for a rather high-end shop like Sandro, I have never experienced anything like this.
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