This Is Soul - Inline Skates - Shop - Rental - Lessons - Overtoom 327
4.5/5
★
based on 8 reviews
Contact This Is Soul - Inline Skates - Shop - Rental - Lessons
| Address : | Overtoom 327, 1054 JM Amsterdam, Netherlands |
| Phone : | 📞 +897 |
| Postal code : | 1054 |
| Website : | http://thisissoul.com/ |
| Categories : |
Store
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| City : | Amsterdam |
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Joeri Yeahsayer on Google
★ ★ ★ ★ ★ Only shop out there that never ever replies to emails, which is the most basic thing in terms of offering good service. I have to order my stuff from other shops, far away, but atleast there solid.
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Madelein Nielen on Google
★ ★ ★ ★ ★ Bought my skates there this week and had a great experience, employees are friendly and knowledgeable and will take the time to help you. Can't recommend it enough!
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Carmen Lee on Google
★ ★ ★ ★ ★ Their stock is great and providing free international shipping for orders above €150 is attractive for customers abroad. I have bought from them three times - service for 2 out of 3 orders were pathetic.
In my first order, I bought 8x UC red 90mm wheels, 8x UC white 90mm wheels and 6x IQON wheels. Only half the order arrived. Contacted them, and after almost one week of back and forth, they promised to send a new order for the remaining items and claimed that their packing intern failed to check the quantity of the order... to no avail. Waited 2 weeks, nothing. Contacted them again, and they said it was a mistake, and will send it out as soon as possible. It has been a month since I ordered the items and have yet to receive it in full.
In my third order, there were no updates after 5 days of placing the order. I emailed them for an update and for tracking details, no reply. I DM-ed them on Instagram on 10, 11 and 12 Nov, all were read but no substantive reply.
Terrible service.... would avoid international orders, especially those which are urgent.
Edit: I have received my third order which was for 8 hydrogen 90mm wheels. Guess what? I received 8 x 84mm. I DM-ed them and they said they will reply me after office hours because they are busy handling with BF sales. But.... I have waited and no reply :) Fantastic service.
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En tio on Google
★ ★ ★ ★ ★ THE inline skating shop of the Netherlands. Hard to believe that in a land full of skaters, there's only one real inline skating shop. Nevertheless, the place is purely awesome. Crew is driven and gladly share deep advice and insights, so you're in doubts - that's the place to go ?
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Yves Tjon A Fat on Google
★ ★ ★ ★ ★ Very easy to visit with public transport. Very good service. I like how the staff knows the products. and you can even rent skates for no money at all(€10,- day I think....), connected to "vondelpark", a very popular city park in Amsterdam, so practically just roll out with some skates.
Overall a friendly and helpful staff. They had all the skates I wanted to hold in my hands.
Wheel freaks unite.
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Shane Chapman on Google
★ ★ ★ ★ ★ Great store, fast (and also free!!) delivery to the UK!
Doing amazing work in the community as well to grow rollerblading - Check out their YouTube channel.
Will definitely be ordering again in the future.
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Ammar Majed on Google
★ ★ ★ ★ ★ Purchased online and they have free international shipping “ worldwide “ which is a great deal as i did not see it an any website!!, skate prices are so fair and within the market range or less, also their responses to whats app or emails are friendly honest responses.
They also have a Youtube channel that have many helpful topics..
Really I wish them the best and any chance I come to Amsterdam I will visit them without hesitation
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Roberto on Google
★ ★ ★ ★ ★ This shop is awesome. Very competent and friendly staff, amazing service and the assortment of skates is just insane. I bought recently a second pair from them and got for both purchases very good advice and assistance. If you visit the store you can take the time to try out all the models you like until you find the perfect match and the perfect fit. They have also a great yt channel offering short and complete video reviews, tutorials and technical info on how to choose your new skates. I never tried the online shop, but i can imagine only to be as good as the physical one. Prices are honest and competitive. Support your local skate store ;)
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