Wheelerz Bicycles & Scooters - Overtoom 423-H

Name: Wheelerz Bicycles & Scooters - Overtoom 423-H
Address: Overtoom 423-H, 1054 JR Amsterdam, Netherlands, Amsterdam, 1054, Netherland

4.5/5 ★ based on 8 reviews

Wheelerz fietsen Amsterdam - Wheelerz.nl fietsen - Wheelerz.nl

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Wheelerz fietsen Amsterdam - Wheelerz.nl fietsen - Wheelerz.nl

Wheelerz is een jong en dynamisch bedrijf dat zich specialiseert in fietsen en scooters en alles wat daar bij komt kijken. Wij willen iedereen op de fiets of scooter krijgen en hebben daarvoor altijd voordelige maar kwalitatieve producten. Onze fietsspecialisten staan klaar om jou te adviseren welke fiets het beste bij jou past. Wij hebben klanttevredenheid hoog in het vaandel staan, dus zullen wij er alles aan doen om u als…

Contact Wheelerz Bicycles & Scooters

Address :	Overtoom 423-H, 1054 JR Amsterdam, Netherlands
Phone :	📞 +8999
Postal code :	1054
Website :	http://www.wheelerz.nl/
Categories :	Store , Bicycle Shop , Scooter repair shop , Moped dealer ,
City :	Amsterdam

Overtoom 423-H, 1054 JR Amsterdam, Netherlands

Best Bicycle Shop in netherlands

B	Bruno Peronti on Google ★ ★ ★ ★ ★ Can I give 10 stars?? EXCELENTE EXPERIENCE! Impossivel to describe better service than that one provide for these guys. I also had my bike stole and they were there to help me and take care of everything with the insurance company. If some piece isn't working properly they switch to we have all details running perfect. They really look you as people and not just one more number.
G	Google User on Google ★ ★ ★ ★ ★ I can recommend this place. Was helpful in choosing and setting up my bike on purchase. A few months later when I had bike problems they were again helpful and sorted out in 5 minutes (bike problems were not of any defects, rather the bike had probably just fallen badly on a windy day). They seem to know what they are doing and take care of their customers.
B	Beata Racz on Google ★ ★ ★ ★ ★ Very friendly staff, who helped to us immediately. We have a scooter and a bakfiets too from them. The opening hours are very favorable. I am completely satisfied. Great service!
C	Claire Rocks on Google ★ ★ ★ ★ ★ I was looking into buying a scooter and went to this shop on the recommendation of a friend.I'm glad I did! The owner spent time listening to my wishes and thanks to his advice, I found the perfect scooter within my price range. Few weeks after my purchase, I went back as I wanted to add some equipment and here again, I was greeted with a smile and helped on the spot. Which is not often the case in Amsterdam...
b	big i pa robert on Google ★ ★ ★ ★ ★ Top Service from Rik and the crew, thank you so much guys. Might still need your services the coming 30 years at least
K	Kenneth Allan Coutinho Raggatax on Google ★ ★ ★ ★ ★ THE BEST & ONNEST STORE THERE IS FOR BIKING.... VERY BERY GOOD MECHANIC.....Mr. RICK THE MASTER IN BIKE'S & E-BIKE'S.....FIRST CLASS
B	Ben Carew on Google ★ ★ ★ ★ ★ Terrible experience. We took a folding bike for repair October 2019 and they took our telephone number so that they could contact us. Nobody called us. So, we called the shop and even visited the shop in person many many times to ask about the status of the repair. Each time, we were told "I don't know", "I need to speak to my boss" or something like that. We were then asked to write down our phone number again (each time), and they said would call us in a few days. Nobody called. After many months, I called the main office. They were more helpful but informed us that the boss claimed that he had tried to contact us many times (not true) and because we didn't respond, the bike has been moved to a storage warehouse. Essentially, they blamed us for the problem 100%. They said "well, it's your word against our word". We were then asked to pay 50 EUR to collect the bike, which led to more disagreements. Eventually, we received the bike (without the 50 EUR fee) after waiting 14 months, although it was still not repaired. At this point, I was relieved for this whole situation to be over. However, today, when I took the bike to a different shop, the staff there said that there were many pieces missing from the wheel spindle and that the (expensive) dynamo/light had also been taken... Overall, really shocking customer service and terrible attitude/communication. Thankfully, there was at least 1 member of staff that was actually friendly and helpful...
P	Peter Robinson on Google ★ ★ ★ ★ ★ I never really write reviews, but feel compelled after today's experience. To cut a long story short, they tried to fix a flat tire I had twice and made some annoying and expensive mistakes. The first time they failed to recognize a very obvious hole in the wheel, which meant that the first repair didn't work well (I guess they patched the inner tube or something but didn't spot the real problem). I took the bike back and they told me that I need a new wheel - I agreed. However they installed the wheel in a way that it is now rubbing against the frame of my bike. I really don't think the guys that work there know what they are doing. I tried to explain the first mistake to the staff that work there and the inconvenience it caused, but they responded pretty belligerently. This is all a bit of a shame to be honest because I used to use this shop quite a lot for parts and fixes, but never again after today. I am around 40 euros out of pocket and my bike has still not been fixed properly. You have lost my custom.