Goossens wonen en slapen - Almere - Washingtonstraat 172
4/5
β
based on 8 reviews
Contact Goossens wonen en slapen - Almere
Address : | Washingtonstraat 172, 1334 LW Almere, Netherlands |
Phone : | π +8 |
Postal code : | 1334 |
Website : | https://www.goossenswonen.nl/winkels/goossens-woonwinkel-almere |
Categories : | |
City : | Almere |
W
|
Will on Google
β β β β β Mooie winkel, prettige bediening die ons echt goed heeft geholpen om een relaxstoel voor mijn vrouw met parkingson aan te schaffen.
Na een paar maanden gebruik begint de onderrand van de stoel in ligstand te schrijnen op de hiel, wat een rode gevoelige plek tot gevolg heeft. Gemeld bij de winkel en een week later ontvangen wij een mail om een reparatie afspraak te maken. De eerste mogelijkheid is na ruim 2 maanden! Klantenservice gebeld. Er is nog een eerder plekje vrij! Over ruim 1 maand. Kan echt niet eerder. Dus mijn vrouw moet maar in andere stoel gaan zitten? Ja wij kunnen er ook niets aan doen is het antwoord. Nou volgens mij zijn jullie de enige die er wat aan kunnen doen! Dus laat de kwetsuur maar erger worden of ga ergens anders zitten. Daar koop je een stoel voor bijna 2000 euro voor! Echt waardeloos! Geen enkele oplossingsgerichtheid alleen maar kijken naar een volle agenda en blijven zeggen dat ze er echt niets aan kunnen doen. Als ik de andere reviews lees blijkt dat de aftersale echt een groot probleem bij dit bedrijf is.
Beautiful store, pleasant service that really helped us to purchase a relaxing chair for my wife with parking son.
After a few months of use, the lower edge of the reclined chair begins to rub against the heel, resulting in a red tender spot. Reported to the store and a week later we receive an email to make a repair appointment. The first possibility is after more than 2 months! Called customer service. There is still an early spot available! In over 1 month. Can't come earlier. So my wife should just sit in another chair? Yes, we can't do anything about it, is the answer. Well I think you are the only one who can do something about it! So let the injury get worse or sit somewhere else. You can buy a chair for that for almost 2000 euros! Really worthless! No solution orientation at all, just looking at a full agenda and keep saying they really can't do anything about it. When I read the other reviews it appears that the aftersale is really a big problem with this company.
|
B
|
Bella van Batenburg on Google
β β β β β Prachtige winkel zeer mooi gestyled in vergelijking met de Villa Arena. Alles is tot in perfectie bijna op elkaar afgestemd.
Toevoeging:
Maar heb 3 maanden gespaard voor de Kave home eettafel Niut. Eindelijk het bedrag bijelkaar gespaard was deze tijdens de Black Friday sale eur 90 duurder. Helaas konden ze er niets aan doen. Vond het niet erg klantvriendelijk en was uitermate teleurgesteld mede om het feit dat ik meerdere keren in de tussentijd in de winkel ben geweest om de tafel te zien. Extra motivatie voor het sparen..
Heb inmiddels deze elders gekocht.
3 sterren verlies voor Goossens
Beautiful shop styled very nicely compared to the Villa Arena. Everything is almost perfectly matched.
Add on:
But I saved 3 months for the Kave home dining table Niut. Finally the amount saved together, it was eur 90 more expensive during the Black Friday sale. Unfortunately they couldn't do anything about it. Didn't find it very customer friendly and was extremely disappointed partly because I've been in the shop several times in the meantime to see the table. Extra motivation for saving..
Have bought this elsewhere.
3 star loss for Goossens
|
R
|
Ro Lab on Google
β β β β β Awesome
|
R
|
Ronald Hazen on Google
β β β β β Beautiful store! Good prices
|
M
|
Mpw van de Kraats on Google
β β β β β Good quality furnature
|
P
|
Paul Wolters on Google
β β β β β Good furniture store.
|
G
|
Gabriela InΓ©s Ponce Miranda on Google
β β β β β The worst service I'd received from a company.
My recommendation is DON'T BUY FURNITURE IN GOOSSENS!
We paid 12 000 euros for our furniture and after 7 months that we received it, all our wooden tables started breaking.
I've been calling for around 3 months to solve this and NOTHING!
A guy arrived to my place with the intention of "fixing " my furniture but he just put a kind of paste. If I compare it, it's like putting a simple band aid to a very big wound. He said that it was my house's fault because of the chimney and the temperature.
He was at my house to solve the problem, not to justify themselves blaming my house.
The times that I've been calling Goossens they always tell me that they'll call me back or that they'll send me an email. The only time I received an email from them, it was saying that they were waiting for someone else's answer.
We made the mistake of buying more tables with them and they arrived to my place DAMAGED TOO.
People from Goossens, why don't you accept that you make a terrible job with furniture? Why don't you just replace all my broken furniture with new furniture? ACCEPT YOUR MISTAKE AND TAKE THE RESPONSIBILITY!
|
c
|
cicilia buise on Google
β β β β β Amazing service and highly recommended, the staff are very help-full and special thanks to Matthijs the interior advisor, keep the good job ??
|
Write some of your reviews for the company Goossens wonen en slapen - Almere
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Home goods store, Furniture store, Lighting store, Linens store, Cabinet store, Bed shop, Sofa store, Mattress store,
Nearby places Goossens wonen en slapen - Almere