Park Centraal Amsterdam - Stadhouderskade 25
4.3/5
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based on 8 reviews
Contact Park Centraal Amsterdam
Address : | Stadhouderskade 25, 1071 ZD Amsterdam, Netherlands |
Phone : | π +7777 |
Postal code : | 1071 |
Website : | https://www.parkcentraal.com/amsterdam/ |
Categories : |
Hotel
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City : | Amsterdam |
Description : | Fashionable rooms & suites in a posh hotel with an upscale restaurant & a trendy bar. |
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Yann ARNAUD on Google
β β β β β In a difficult period, the management of this hotel is able to provide good and satisfying solutions to its customers. This is a very important thing to know that should make you confident to book your reservation.
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Diane Johnstone on Google
β β β β β Great location for walking! Short walk to the Rijksmuseum!! Totally amazing breakfast in the morning!! Staff all very helpful. Gorgeous bar in the lobby. It is located in a very energetic and vibrant section of town. Boat traffic, cars, and bikes all over!!
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The Gray Family on Google
β β β β β My wife and I had a lovely time staying here on our honey moon. Fantastic staff, super clean and beautiful room
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Sonia Gordhandas on Google
β β β β β DO NOT BOOK THIS HOTEL!
The reservations team is utterly useless, rude and unhelpful. I had a holiday booked and due to the lockdown and restrictions we wanted to just alter the dates of the booking. We were willing to pay an amendment fee but they simply REFUSED TO HELP US! We did not want our money back but just purely to change the dates which would be at no cost to them.
I called front desk and they said this shouldn't be a problem and understood but when speaking to the reservations team - specifically Lea - she refused to help us. I am extremely disappointed in the way in which this matter was dealt with. No compassion or understanding even though it would be at no cost to them. They said they would call me back to see if it was possible and I have received no such call. I urge you NOT to book this hotel as customer service is useless and rude.
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Conor Hardman on Google
β β β β β Hotel had a strange smell in the reception/lobby area. Very noisy area all throughout the nights as it is located right on a Main Street, so didnβt manage to get a good night sleep for the duration of our stay. Room was nice but the bed was fairly uncomfortable. Cleaning service seems to start very early and being in a room next door to the towel cupboard meant there was doors opening and closing all morning, so good luck with a lazy morning
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Jason on Google
β β β β β The room and views were nice. However, the checking out experience spoilt this trip.
A young girl in reception asked if we had used the mini-bar over the last 3 days, which I told her we hadn't. I was then told she needed to confirm this and to take a seat while she checks. 10 minutes later I see her walking around and I stopped her and said what are we waiting for, I was now told she is checking our room. 5 minutes later came back and said its OK, we can have our deposit now. During this time about 6 others had checked out without having these checks. Disgusting the way we were made to feel. Never experienced this before
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Chelsea O'Rourke on Google
β β β β β My boyfriend booked here (2 nights) on booking.com which the price was 267 euro upon checking in we were told that there is a 200 euro deposit, double of what he should of paid (467 euro). There was no communication or any details about this online as we wouldnβt of booked here otherwise. The room itself was nice but there was dust all over the the coffee machine and sweets etc. checking out we were told that 187 euro will be returned to my boyfriend (in her words this was the deposit that was paid? When told 200 euro was paid she stated that city tax is taken out of it, yet on booking.com the 267 euro included the city tax, the woman also didnβt know how to βreleaseβ the deposit money but we should get it back in 5 working days in her words βbecause of brexitβ (she thought we were from the UK) but an actual fact were Irish so it doesnβt affect us?. I would be very careful about booking this hotel make sure you call up before booking because of the hidden charges
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Bastian Schenk on Google
β β β β β Very nice staff and excellent location with close proximity to good restaurants and bars. Meeting rooms nicely furnished and of varying sizes sufficient for our company to hold a 2 day seminar with both break out sessions and larger meetings. Lunch was also varied and of good quality.
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